Key Account Manager-Revenue and Monetization

Daraz; Karachi Division; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Daraz in Karachi, Pakistan, seeks an experienced Client/Account Manager to lead end-to-end account management, coordinate with backend operations, and drive client performance.

The role emphasizes stakeholder management, data analytics, and preparing performance decks for client visits, with responsibilities spanning daily, weekly, and monthly reviews.

Qualifications

• Bachelor degree required.
• Communication, stakeholders management and data handling.
• 5+ years of industry experience.
• Client handling and business growth.

Responsibilities

• Manage accounts by resolving queries – serve as contact for accounts.
• Coordinate with backend operations teams aligning pickups, deliveries, and re-atteppmts, for smooth flow.
• Monitor and manage performance of business and clients.
• Prepare presentations decks and performance for client visits daily, weekly, monthly.
• Arrange client visits and MOUs events wherever possible.

Skills

Client-facing

Negotiation

Courier operations

Stakeholder management

Data analytics

Education

Bachelor

Job description

• Client / supplier facing and negotiating experience.
• Understanding of courier operations.
• Internal and external stakeholders management with performance and proposals presentations.
• Hands on experience with data analytics and performance management.
• End to end account and client management experience.
• Manage accounts by resolving any queries they have - serve as a point of contact for account(s).
• Coordinate with backend operations teams aligning pickups, deliveries, and re-atteppmts, etc. for a smooth operational flow.
• Monitor and manage performance of business and clients.
• Prepare presentations decks and performance for clients visit daily, weekly, monthly.
• Arrange client visits and MOUs events wherever possible.

Skills Required

• Client / supplier facing and negotiating experience.
• Understanding of courier operations.
• Internal and external stakeholders management with performance and proposals presentations.
• Hands on experience with data analytics and performance management.
• End to end account and client management experience.

Job Details

• Manage accounts by resolving any queries they have - serve as a point of contact for account(s).
• Coordinate with backend operations teams aligning pickups, deliveries, and re-atteppmts, etc. for a smooth operational flow.
• Monitor and manage performance of business and clients.
• Prepare presentations decks and performance for clients visit daily, weekly, monthly.
• Arrange client visits and MOUs events wherever possible.

Job Requirements

• Bachelor
• Communication, stakeholders management and data handling
• 5+ years of industry experience
• Client handling and business growth