Customer Service Dispatcher: Growth, Training & Bonus

Cod3 3/Sierra; Islamabad; Remote; PKR 600,000 - 1,200,000; Full time

Benefits offered by this job

Training provided

Growth opportunities within thecompany

Friendly and supportive work enviro n-

Job summary

Cod3 3/Sierra is seeking a proactive dispatcher to support logistics, customer service, and driver coordination from a remote-enabled role. You will handle bookings, track shipments, and communicate with clients to ensure smooth operations.

The ideal candidate has strong English communication, reliable multitasking, and a customer-first mindset. Experience in dispatch or CSR is a plus but not required; training is provided, with growth opportunities within the company in a supportive team

Qualifications

• Strong verbal and written English communication.
• Proven customer-service skills in a fast-paced environment.
• Comfort with basic computer tasks and data entry.

Responsibilities

• Answer customer calls, emails, and messages professionally.
• Schedule and dispatch drivers efficiently.
• Handle bookings and reservations.
• Communicate clearly with drivers and clients.
• Resolve customer issues calmly and professionally.
• Maintain daily trip records and logs.

Skills

English communication

Customer service

Basic computer knowledge

Multitasking

Reliability

Punctuality

Job description

Cod3 3/Sierra is seeking a proactive dispatcher to support logistics, customer service, and driver coordination from a remote-enabled role. You will handle bookings, track shipments, and communicate with clients to ensure smooth operations.

The ideal candidate has strong English communication, reliable multitasking, and a customer-first mindset. Experience in dispatch or CSR is a plus but not required; training is provided, with growth opportunities within the company in a supportive team