Talesales For Dispatch

Rely Logistics and IT solutions; Punjab; On-site; PKR 502,200 - 837,000; Full time

Job summary

Rely Logistics & IT Solutions in Faisalabad, Pakistan, is seeking a Dispatch Coordinator to support US-based trucking customers. You will coordinate daily dispatch operations, assign loads, track ETAs, and keep records up to date to ensure on-time freight movement.

This role offers hands-on training, growth opportunities, and fixed office hours in Faisalabad. You will communicate with drivers and clients across time zones, using MS Office for basic tracking and documentation.

Qualifications

• Clear written and verbal English for interaction with US carriers and clients.
• Basic dispatch coordination: load assignment, ETA tracking, status updates.
• Familiarity with logistics terminology (POD, BOL, ETA, detention) and freight workflows.
• Attention to detail for accurate record keeping and documentation handling.
• Problem-solving for delays, re-scheduling, and exception management.
• Proficiency with MS Office (Excel for simple tracking).
• Ability to work fixed office hours in Faisalabad and coordinate across time zones.

Responsibilities

• Coordinate daily dispatch operations: assign loads, monitor routes, and ensure schedules are met.
• Communicate with US-based carriers and clients to confirm pickups, deliveries, special instructions, and status changes.
• Maintain accurate load and driver records, update status, ETAs, and documentation promptly.
• Resolve operational issues by liaising with drivers, operations staff, and clients.
• Monitor performance metrics and report on on-time delivery, exceptions, and process improvement opportunities.
• Follow company procedures for safety, compliance, and customer service.

Skills

Dispatch coordination

English communication

Logistics terminology

Attention to detail

Problem solving

Office software

Tools

MS Office

Job description

Job Description

Company: Rely Logistics & IT Solutions

Location: Faisalabad, Pakistan (on-site)

Employment Type: Full-Time, Morning Shift

Overview

Rely Logistics & IT Solutions seeks a motivated Talesale for Dispatch to support US-based trucking customers. The role coordinates dispatch activities, communicates with drivers and clients, maintains records, and helps ensure on-time freight movement. Hands‑on training and career growth opportunities provided.

Key Responsibilities

• Coordinate daily dispatch operations: assign loads, monitor routes, and ensure schedules are met.
• Communicate with US-based carriers and clients to confirm pickups, deliveries, special instructions, and status changes.
• Maintain accurate load and driver records, update status, ETAs, and documentation promptly.
• Resolve operational issues (route conflicts, delays, paperwork discrepancies) by liaising with drivers, operations staff, and clients.
• Monitor performance metrics and report on on‑time delivery, exceptions, and process improvement opportunities.
• Follow company procedures for safety, compliance, and customer service.

Job Specification

Must‑have

• Clear written and verbal English for interaction with US carriers and clients.
• Basic dispatch coordination: load assignment, ETA tracking, status updates.
• Familiarity with logistics terminology (POD, BOL, ETA, detention) and freight workflows.
• Attention to detail for accurate record keeping and documentation handling.
• Problem‑solving for delays, re‑scheduling, and exception management.
• Proficiency with MS Office (Excel for simple tracking).
• Ability to work fixed office hours in Faisalabad and coordinate across time zones.

Preferred / Willing to Train

• Prior dispatch, customer service, or logistics support experience.
• Willingness to learn TMS or dispatch software.
• Customer‑service orientation and teamwork; receptiveness to training and feedback.