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Switch Enterprises in Lahore is hiring for a customer support role that involves handling inbound and outbound calls, identifying customer needs, and generating sales to meet targets.
The ideal candidate should possess strong communication skills, be energetic, and motivated. Previous experience in sales or call centers is a plus but fresh candidates are encouraged to apply. The position offers various incentives including bonuses, sports activities, and transport.
Handle inbound and outbound customer calls/messages
Identify customer needs and recommend suitable products/services
Generate sales and achieve monthly targets
Build and maintain strong customer relationships
Follow up with potential leads to convert them into sales
Maintain accurate records of customer interactions and transactions
Provide professional and timely customer support
Work closely with the team to improve performance and results