CSS Executive

Karsaz Ltd; Karachi Division; On-site; PKR 380,000 - 520,000; Full time

Benefits offered by this job

Friendly culture

Autonomy

Flexible hours

Diverse industries exposure

Impactful work

Job summary

Karsaz (Pvt.) Limited, a leading engineering solutions provider, seeks a proactive CSS Executive to support customer service operations, coordinate with clients, and ensure timely, high-quality service delivery. You will liaise with internal teams to ensure project milestones are met and maintain clear service records.

Ideal candidates hold a Bachelor's degree in B.Com, BBA, BE Mechanical, or BE Electrical, with 1–2 years' related experience and strong communication and organizational skills.

Qualifications

• Bachelor's degree in B.Com, BBA, BE Mechanical, or BE Electrical.
• 1–2 years of relevant experience in customer service, customer support, coordination, or a similar role.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Coordinate with clients regarding service requests, updates, and follow-ups.
• Maintain accurate customer service records, reports, and documentation.
• Liaise with internal departments to ensure timely execution of tasks and project deliverables.

Skills

Communication skills

Interpersonal skills

Organizational skills

Education

Bachelor's degree in B.Com, BBA, BE Mechanical, BE Electrical

Job description

Karsaz (Pvt.) Limited, a leading engineering solutions provider, is looking for a proactive and customer-focused CSS Executive to join our team. The selected candidate will be responsible for supporting customer service operations, coordinating with clients and internal departments, and ensuring timely, efficient, and high-quality service delivery.

Responsibilities

• Coordinate with clients regarding service requests, updates, and follow-ups.
• Maintain accurate customer service records, reports, and documentation.
• Liaise with internal departments to ensure timely execution of tasks and project deliverables.

Must Have

• Bachelor’s degree in B.Com, BBA, BE Mechanical, or BE Electrical.
• 1–2 years of relevant experience in customer service, customer support, coordination, or a similar role.
• Excellent communication, interpersonal, and organizational skills.

What’s great in the job?

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company