Core Banking Associate - Online Banking & CAM Ops

TechSurge Inc; Karachi Division; On-site; PKR 600,000 - 900,000; Full time

Job summary

TechSurge Inc. is seeking an Account Management specialist in Karachi to process CAM activities, review new customer forms, and support online banking product setup. You will ensure compliance with bank policies and deliver accurate, timely service to internal teams.

The role requires 1–2 years of related experience, strong communication skills, and knowledge of PVT/SME banking activities. A related bachelor's degree is expected, with emphasis on accuracy and teamwork.

Qualifications

• Bachelor’s degree in a related field.
• 1–2 years of experience in central account management or banking operations.
• Strong communication skills and knowledge of online banking products and services.
• Familiar with bank policies, procedures, and regulatory requirements.

Responsibilities

• Process CAM activities to meet policies, procedures, and service levels.
• Review account opening forms for PVT/SME customers.
• Review, verify, and process online banking requests via internet and mobile.
• Activate and process all types of accounts and online banking services.
• Ensure adherence to SLA and productivity targets.
• Handle cases with high accuracy and minimal escalations.

Skills

Communication skills

Inter-personal skills

Problem solving

Analytical

Multi-tasking

Online banking knowledge

Education

Bachelor's degree

Job description

TechSurge Inc. is seeking an Account Management specialist in Karachi to process CAM activities, review new customer forms, and support online banking product setup. You will ensure compliance with bank policies and deliver accurate, timely service to internal teams.

The role requires 1–2 years of related experience, strong communication skills, and knowledge of PVT/SME banking activities. A related bachelor's degree is expected, with emphasis on accuracy and teamwork.