Commercial Insurance Ops Coordinator | Applied Epic Expert

Edge; Karachi Division; On-site; PKR 15,235,000 - 20,776,000; Full time

Job summary

EDGE is seeking a Commercial Insurance Operations Coordinator to provide back-office support to a U.S.-based commercial insurance team. You will manage policy documents, data entry, certificates, endorsements, renewal preparation, and operational workflows using Applied Epic and carrier portals.

Employment is Full-Time onsite. You will handle daily task queues, produce End-of-Day reports, and ensure audit-ready records while maintaining deadlines in a remote, back-office environment with zero

Qualifications

• Hands-on experience with Applied Epic is required.
• Commercial Lines insurance experience is required.
• Strong understanding of U.S. commercial insurance policies, coverages, endorsements, and ACORD forms.
• Experience working with major U.S. insurance carrier portals.
• Experience processing COIs, endorsements, policy changes, and renewal documentation.

Responsibilities

• Perform high-volume and accurate data entry in Applied Epic.
• Pull policy documents, loss runs, and billing information from carrier portals and update records in Epic.
• Maintain accurate, organized, and audit-ready commercial insurance records.
• Issue, review, and manage COIs and Evidence of Property forms.
• Build and maintain commercial account schedules, including equipment, property, and vehicle schedules.
• Process endorsements, policy changes, and account updates in carrier portals and Applied Epic.
• Track outstanding endorsements and follow up to ensure timely completion.
• Assist with commercial renewal applications and ACORD forms.
• Verify exposure data, policy limits, coverage classifications, and premium information.
• Manage a continuous daily task queue while maintaining accuracy and turnaround times.
• Prepare clear End-of-Day (EOD) reports covering completed, pending, and outstanding tasks.

Skills

Attention to detail

Time management

Organizational skills

Back-office workflows

Tools

Applied Epic

MS Excel

MS Word

MS Outlook

MS Teams

Job description

EDGE is seeking a Commercial Insurance Operations Coordinator to provide back-office support to a U.S.-based commercial insurance team. You will manage policy documents, data entry, certificates, endorsements, renewal preparation, and operational workflows using Applied Epic and carrier portals.

Employment is Full-Time onsite. You will handle daily task queues, produce End-of-Day reports, and ensure audit-ready records while maintaining deadlines in a remote, back-office environment with zero