Commercial Insurance Operations Coordinator

Edge; Karachi Division; On-site; PKR 15,235,000 - 20,776,000; Full time

Job summary

EDGE is seeking a Commercial Insurance Operations Coordinator to provide back-office support to a U.S.-based commercial insurance team. You will manage policy documents, data entry, certificates, endorsements, renewal preparation, and operational workflows using Applied Epic and carrier portals.

Employment is Full-Time onsite. You will handle daily task queues, produce End-of-Day reports, and ensure audit-ready records while maintaining deadlines in a remote, back-office environment with zero

Qualifications

• Hands-on experience with Applied Epic is required.
• Commercial Lines insurance experience is required.
• Strong understanding of U.S. commercial insurance policies, coverages, endorsements, and ACORD forms.
• Experience working with major U.S. insurance carrier portals.
• Experience processing COIs, endorsements, policy changes, and renewal documentation.

Responsibilities

• Perform high-volume and accurate data entry in Applied Epic.
• Pull policy documents, loss runs, and billing information from carrier portals and update records in Epic.
• Maintain accurate, organized, and audit-ready commercial insurance records.
• Issue, review, and manage COIs and Evidence of Property forms.
• Build and maintain commercial account schedules, including equipment, property, and vehicle schedules.
• Process endorsements, policy changes, and account updates in carrier portals and Applied Epic.
• Track outstanding endorsements and follow up to ensure timely completion.
• Assist with commercial renewal applications and ACORD forms.
• Verify exposure data, policy limits, coverage classifications, and premium information.
• Manage a continuous daily task queue while maintaining accuracy and turnaround times.
• Prepare clear End-of-Day (EOD) reports covering completed, pending, and outstanding tasks.

Skills

Attention to detail

Time management

Organizational skills

Back-office workflows

Tools

Applied Epic

MS Excel

MS Word

MS Outlook

MS Teams

Job description

Position

Commercial Insurance Operations Coordinator

Employment Type

Full-Time | Onsite

Schedule: Monday – Friday, 9:00 AM – 6:00 PM EST

About EDGE

EDGE is building a bridge between top global talent and innovative companies shaping the future of healthcare. We connect exceptional professionals with organizations developing transformative solutions across healthcare, insurance, and emerging health technologies.

Role Overview

Position Overview

As a Commercial Insurance Operations Coordinator, you will provide dedicated back-office support to a U.S.-based commercial insurance team. You will manage policy documentation, data entry, certificates, endorsements, renewal preparation, and operational workflows using Applied Epic and carrier portals.

Employment Type: Full-Time, Permanent

Employment Mode: Onsite

Work Schedule: Monday–Friday | 9:00 AM–6:00 PM EST

Key Responsibilities

• Perform high-volume and accurate data entry in Applied Epic.
• Pull policy documents, loss runs, and billing information from carrier portals and update records in Epic.
• Maintain accurate, organized, and audit-ready commercial insurance records.
• Issue, review, and manage Certificates of Insurance (COIs) and Evidence of Property forms.
• Build and maintain commercial account schedules, including equipment, property, and vehicle schedules.
• Process endorsements, policy changes, and account updates in carrier portals and Applied Epic.
• Track outstanding endorsements and follow up to ensure timely completion.
• Assist with commercial renewal applications and ACORD forms.
• Verify exposure data, policy limits, coverage classifications, and premium information.
• Manage a continuous daily task queue while maintaining accuracy and turnaround times.
• Prepare clear End-of-Day (EOD) reports covering completed, pending, and outstanding tasks.

Tools & Systems

• Applied Epic — Required
• Major carrier portals such as Travelers, The Hartford, Hanover, and Chubb
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft Teams

Qualifications

• Hands-on experience with Applied Epic is required.
• Commercial Lines insurance experience is required.
• Strong understanding of U.S. commercial insurance policies, coverages, endorsements, and ACORD forms.
• Experience working with major U.S. insurance carrier portals.
• Experience processing COIs, endorsements, policy changes, and renewal documentation.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
• Strong attention to detail and accuracy.
• Ability to manage high-volume, repetitive back-office workflows independently.
• Strong organizational and time-management skills.
• Comfortable working with continuous task queues and strict deadlines.
• Must be available to work Monday–Friday, 9:00 AM–6:00 PM EST.
• Must be comfortable working in a 100% remote, back-office environment with zero client/carrier phone interaction.

Our Hiring Process

• Application Review: Create your profile at https://talent.onedge.co/ Our team carefully reviews every application to identify the best fit.
• Edge Interview: Shortlisted candidates will connect with our team to discuss their insurance experience, Applied Epic knowledge, and overall fit.
• Client Interview: Qualified candidates will interview directly with the U.S.-based insurance client.
• Final Selection: Successful candidates will join the Edge Global Talent Network and begin their journey with a leading North American company.

Why Join Edge?

• Work with leading North American companies.
• Build an international career without relocating.
• Join a growing global talent community.
• Gain exposure to U.S. commercial insurance operations.
• Opportunities for long-term career growth and professional development.
• Competitive compensation based on experience and client placement.

Talent Boilerplate

At Edge, we're on a mission to create a world where geographic borders are no longer a barrier to full-time employment and fair wages. That's why we've built a global hiring network that connects exceptional talent with innovative companies across North America.

The Edge Talent Network is a community of world-class professionals where you can unlock your potential, showcase your expertise, and build a meaningful global career.

Equal Opportunity Employer Statement

Edge is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other characteristic protected by applicable law.