Commercial Insurance Operations Coordinator

Edge; Pakistan; Remote; PKR 16,611,000 - 24,917,000; Full time

Job summary

EDGE is building a bridge between top global talent and innovative companies shaping healthcare, insurance, and health tech. As Commercial Insurance Operations Coordinator, you will support a U.S.-based commercial insurance team, handling policy documentation, data entry, COIs, endorsements, renewal prep and back-office workflows using Applied Epic and carrier portals.

This full-time remote role requires hands-on Applied Epic experience, strong attention to detail, and proficiency with MS

Qualifications

• Hands-on experience with Applied Epic is required.
• Commercial Lines insurance experience is required.
• Strong understanding of U.S. commercial policies, coverages, endorsements, and ACORD forms.
• Experience with major U.S. insurance carrier portals.
• Ability to process COIs, endorsements, and renewal docs.
• Excellent MS Office skills.

Responsibilities

• Perform high-volume accurate data entry in Applied Epic.
• Pull policy documents and loss runs from carrier portals and update Epic records.
• Maintain audit-ready commercial insurance records.
• Issue and manage COIs and Evidence of Property forms.
• Build and maintain commercial account schedules.
• Process endorsements, policy changes, and renewal documentation.
• Verify exposure data, policy limits, and premium information.
• Prepare End-of-Day reports showing completed and pending tasks.

Skills

Data entry

Attention to detail

Time management

Communication

Adaptability

Tools

Applied Epic

Carrier portals

MS Excel

MS Word

MS Outlook

MS Teams

Job description

Before you apply: Candidates must have hands-on experience using Applied Epic

Position

Commercial Insurance Operations Coordinator

Employment Type

Full-Time | Remote

Schedule:

Monday – Friday, 9:00 AM – 6:00 PM EST

About EDGE

EDGE is building a bridge between top global talent and innovative companies shaping the future of healthcare. We connect exceptional professionals with organizations developing transformative solutions across healthcare, insurance, and emerging health technologies.

Role Overview

Position Overview

As a Commercial Insurance Operations Coordinator, you will provide dedicated back-office support to a U.S.-based commercial insurance team. You will manage policy documentation, data entry, certificates, endorsements, renewal preparation, and operational workflows using Applied Epic and carrier portals.

Employment Type:

Full-Time, Permanent

Employment Mode:

Fully Remote

Work Schedule:

Monday–Friday | 9:00 AM–6:00 PM EST

Key Responsibilities

• Perform high-volume and accurate data entry in Applied Epic.
• Pull policy documents, loss runs, and billing information from carrier portals and update records in Epic.
• Maintain accurate, organized, and audit-ready commercial insurance records.
• Issue, review, and manage Certificates of Insurance (COIs) and Evidence of Property forms.
• Build and maintain commercial account schedules, including equipment, property, and vehicle schedules.
• Process endorsements, policy changes, and account updates in carrier portals and Applied Epic.
• Track outstanding endorsements and follow up to ensure timely completion.
• Assist with commercial renewal applications and ACORD forms.
• Verify exposure data, policy limits, coverage classifications, and premium information.
• Manage a continuous daily task queue while maintaining accuracy and turnaround times.
• Prepare clear End-of-Day (EOD) reports covering completed, pending, and outstanding tasks.

Tools & Systems

• Applied Epic — Required
• Major carrier portals such as Travelers, The Hartford, Hanover, and Chubb
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft Teams

Qualifications

• Hands-on experience with Applied Epic is required.
• Commercial Lines insurance experience is required.
• Strong understanding of U.S. commercial insurance policies, coverages, endorsements, and ACORD forms.
• Experience working with major U.S. insurance carrier portals.
• Experience processing COIs, endorsements, policy changes, and renewal documentation.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
• Strong attention to detail and accuracy.
• Ability to manage high-volume, repetitive back-office workflows independently.
• Strong organizational and time-management skills.