Personal Lines Insurance Support Specialist (US)

Edge; Karachi Division; On-site; PKR 6,648,000 - 13,296,000; Full time

Job summary

EDGE is seeking a detail-oriented Personal Lines Insurance Support Specialist to support a US-based insurance agency from Karachi. The role involves quoting across multiple carrier platforms, processing new business, renewals, endorsements, COIs, payments, and policy documentation.

Strong English communication and accuracy are essential. The ideal candidate has 1-2 years of US Personal Lines Insurance experience, can work US business hours, and excels in an organized, customer-first environment.

Qualifications

• Excellent English communication skills (verbal and written).
• Strong organizational and multitasking abilities.
• Customer-first mindset with attention to detail.

Responsibilities

• Process new business, renewals, endorsements, and cancellations.
• Assist with COIs and policy documentation.
• Process payments and maintain policy records.
• Answer inbound customer calls and respond to inquiries.
• Perform filing, document management and data entry.
• Communicate professionally with clients, carriers and internal teams.
• Ensure timely, accurate processing while maintaining compliance.

Skills

English communication

Organizational skills

Multitasking

Customer service

Tools

Applied Epic

EZLynx

HawkSoft

AMS360

Microsoft Office

Job description

EDGE is seeking a detail-oriented Personal Lines Insurance Support Specialist to support a US-based insurance agency from Karachi. The role involves quoting across multiple carrier platforms, processing new business, renewals, endorsements, COIs, payments, and policy documentation.

Strong English communication and accuracy are essential. The ideal candidate has 1-2 years of US Personal Lines Insurance experience, can work US business hours, and excels in an organized, customer-first environment.