Branch Services Specialist - Transactions & Customer Care

Al Baraka Group; Pakistan; On-site; PKR 391,000 - 725,000; Full time

Job summary

Al Baraka Group in Pakistan is seeking a Teller to handle day-to-day cash duties, process transactions, and support customers at the counter. The role emphasizes accuracy, adherence to banking regulations, and proactive service to ensure smooth operations and customer satisfaction across the branch.

The position requires strong communication skills, problem solving, and reliable dealing strategies to maintain efficient service delivery in a busy banking environment.

Qualifications

• Handling customer requests related to transactions and cheque management.
• Processing financial transactions including deposits, withdrawals and payments.
• Providing excellent customer service while following banking regulations.

Responsibilities

• Ensuring smooth handling of customer requests pertaining to transactions, cheque management and fund transfer.
• Accurately process financial transactions, including deposits, withdrawals, and payments.
• Provide excellent customer service while adhering to banking regulations and procedures.
• Ensuring uninterrupted services at cash counter.

Skills

Communication Skills

Proble Solving Skills

Dealing Strategies

Job description

Al Baraka Group in Pakistan is seeking a Teller to handle day-to-day cash duties, process transactions, and support customers at the counter. The role emphasizes accuracy, adherence to banking regulations, and proactive service to ensure smooth operations and customer satisfaction across the branch.

The position requires strong communication skills, problem solving, and reliable dealing strategies to maintain efficient service delivery in a busy banking environment.