Branch Manager - TJ / 1940317

Recruit AI; Pakistan; Remote; PKR 1,500,000 - 2,500,000; Full time

Job summary

MCB is seeking a Branch Manager (Remote) to drive growth in deposits and loans while strengthening customer relationships and ensuring profitable branch performance.

You will lead a frontline team, monitor operations for audit findings, and enforce SBP-compliant controls including KYC and AML policies. Strong sales and supervisory skills are essential.

Responsibilities

• Develop and implement sales plans to maximize branch deposits, advances, and profit.
• Strengthen relationships with existing customers and identify new business opportunities to achieve growth targets.
• Monitor branch operations regularly in accordance with audit reports and enforce internal controls compliant with SBP and bank policies including KYC, AML, and business continuity plans.
• Lead, train, and motivate front-line staff to build their technical and sales skills in alignment with the branchs sales strategies.
• Evaluate credit proposals and supervise asset-related matters ensuring sound risk management practices.
• Ensure complete adherence to the Service Management Program by resolving customer complaints promptly and continuously improving service delivery processes.
• Manage branch financial targets by controlling costs and enhancing revenue through effective selling techniques and elimination of revenue leakages.
• Oversee regulatory compliance, ensuring that all branch activities meet the requirements of banking regulations and internal guidelines.
• Maintain effective communication and reporting lines with the Region Head Commercial and other relevant departments.
• Drive performance management initiatives to assess and enhance team productivity and service quality.
• Ensure operational efficiency and accuracy in all branch transactions while safeguarding branch assets.
• Collaborate with internal audit and risk management teams for timely resolution of any identified deficiencies.

Job description

Our client MCB is looking for a Branch Manager in REMOTE

The Branch Manager at MCB is responsible for driving the branchs growth by effectively managing deposits, advances, and profitability. This role requires maximizing sales through strengthening existing customer relationships and identifying new business opportunities. The Branch Manager ensures excellent service delivery and efficient operational controls to minimize risks by maintaining strict compliance with KYC, AML, SBP regulations, internal policies, and credit manuals. Leading a team, the Branch Manager fosters a motivated sales team aligned with business objectives while maintaining high standards of operational integrity. In addition to achieving financial targets, the Branch Manager oversees branch operations by reviewing audit findings and implementing necessary controls. This leadership role includes training and mentoring staff to enhance their technical and core competencies. The manager also evaluates credit proposals and supervises asset-related matters, ensuring continual process improvements that promote customer retention and service excellence.

Responsibilities

• Develop and implement sales plans to maximize branch deposits, advances, and profit.
• Strengthen relationships with existing customers and identify new business opportunities to achieve growth targets.
• Monitor branch operations regularly in accordance with audit reports and enforce internal controls compliant with SBP and bank policies including KYC, AML, and business continuity plans.
• Lead, train, and motivate front-line staff to build their technical and sales skills in alignment with the branchs sales strategies.
• Evaluate credit proposals and supervise asset-related matters ensuring sound risk management practices.
• Ensure complete adherence to the Service Management Program by resolving customer complaints promptly and continuously improving service delivery processes.
• Manage branch financial targets by controlling costs and enhancing revenue through effective selling techniques and elimination of revenue leakages.
• Oversee regulatory compliance, ensuring that all branch activities meet the requirements of banking regulations and internal guidelines.
• Maintain effective communication and reporting lines with the Region Head Commercial and other relevant departments.
• Drive performance management initiatives to assess and enhance team productivity and service quality.
• Ensure operational efficiency and accuracy in all branch transactions while safeguarding branch assets.
• Collaborate with internal audit and risk management teams for timely resolution of any identified deficiencies.