009.Branch Manager

United Bank Limited; Pakistan; On-site; PKR 2,009,000 - 3,348,000; Full time

Job summary

United Bank Limited is seeking a Branch Manager to lead a team and drive growth across deposits, lending, and SME banking while ensuring seamless operations and strict regulatory compliance.

The role emphasizes customer relationship management, cross-selling, and adherence to SBP policies, with a focus on service quality, staff development, and maintaining a well-organized, high-performing branch environment.

Responsibilities

• Drive business growth through strategic focus on Current Accounts (CA), Cross-Selling, Trade Finance, and SME Banking.
• Strengthen customer relationships through proactive engagement and personalized financial solutions to enhance retention and satisfaction.
• Ensure compliance with the Bank’s policies and regulations set by the State Bank of Pakistan (SBP).
• Oversee the cleanliness and upkeep of the branch, ensuring a hygienic, organized, and well-maintained workspace that enhances the overall customer experience while supporting seamless operational efficiency.
• Ensure optimal service levels in alignment with Service Quality guidelines to uphold excellence in customer experience and service delivery.
• Ensure appropriate staffing, continuous development, and career growth to build a skilled, motivated, and high-performing branch team.

Job description

The Branch Manager, as the captain of the branch, is responsible for driving business growth, deposit mobilization, trade, SME lending and cross-sell initiatives while ensuring seamless operations and regulatory compliance. This role drives sales, fosters customer relationships, maintains team discipline, and upholds service excellence to achieve strategic goals.

• To drive business growth through strategic focus on Current Accounts (CA), Cross-Selling, Trade Finance, and SME Banking.
• Focus on strengthening customer relationships through proactive engagement and personalized financial solutions according to enhance customer retention and satisfaction.
• To ensure compliance with the Bank’s policies and regulations set by the State Bank of Pakistan (SBP).
• Oversee the cleanliness and upkeep of the branch, ensuring a hygienic, organized, and well-maintained workspace that enhances the overall customer experience while supporting seamless operational efficiency.
• Ensuring optimal service levels is mandatory in alignment with Service Quality guidelines to uphold excellence in customer experience and service delivery.
• Ensuring appropriate staffing, continuous development, and career growth to build a skilled, motivated, and high-performing branch team.