Branch Banking Officer: Customer Service & Ops

Mobilink Microfinance Bank Ltd; Okara; On-site; PKR 558,000 - 892,800; Full time

Job summary

A leading microfinance institution is seeking a General Banking Officer to provide efficient customer service at the branch level. The role involves handling various banking operations, including account opening and managing customer queries. Candidates should hold a Bachelor's degree and have a minimum of 2 years relevant experience. This position offers the chance to work in a dynamic environment committed to financial inclusion and innovation.

Qualifications

• Minimum of 2 years' relevant work experience.
• Ability to handle non-financial transactions accurately.
• Experience in customer query management.

Responsibilities

• Provide efficient customer service at the branch level.
• Handle account opening and related operations.
• Manage customer complaints and refer them appropriately.
• Ensure accuracy in processing cash deposits and withdrawals.
• Prepare and maintain registers and records up to date.

Skills

Customer service

Banking operations

Complaint resolution

Attention to detail

Education

Bachelor's degree in a relevant field

Job description

A leading microfinance institution is seeking a General Banking Officer to provide efficient customer service at the branch level. The role involves handling various banking operations, including account opening and managing customer queries. Candidates should hold a Bachelor's degree and have a minimum of 2 years relevant experience. This position offers the chance to work in a dynamic environment committed to financial inclusion and innovation.