Branch Banking Officer: Customer-Centric Operations

Mobilink Microfinance Bank Ltd; Shahkot; On-site; PKR 446,400 - 669,600; Full time

Job summary

A digital banking leader is seeking a General Banking Officer to provide efficient customer service and manage various banking operations. Responsibilities include handling account openings, processing transactions, and ensuring compliance with regulations while maintaining a focus on customer satisfaction. The ideal candidate will have a Bachelor's degree, a minimum of 2 years of relevant experience, and strong operational skills. This role is based in Shahkot and offers an opportunity to be part of a transformative banking environment.

Qualifications

• Minimum of 2 years' relevant work experience required.
• Strong understanding of banking operations and regulations.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Provide efficient customer service at the branch level.
• Handle account opening and related processes.
• Process non-financial transactions accurately.
• Maintain fixed assets inventory and manage security stationery.
• Ensure compliance with banking regulations.
• Handle customer complaints and provide appropriate solutions.

Skills

Customer service skills

Operational excellence

Team collaboration

Education

Bachelor's degree in relevant field

Job description

A digital banking leader is seeking a General Banking Officer to provide efficient customer service and manage various banking operations. Responsibilities include handling account openings, processing transactions, and ensuring compliance with regulations while maintaining a focus on customer satisfaction. The ideal candidate will have a Bachelor's degree, a minimum of 2 years of relevant experience, and strong operational skills. This role is based in Shahkot and offers an opportunity to be part of a transformative banking environment.