Branch Banking & Customer Service Officer

Mobilink Microfinance Bank Ltd; Dera Ghazi Khan; On-site; PKR 600,000 - 800,000; Full time

Job summary

A prominent microfinance bank in Pakistan is seeking a General Banking Officer to provide exceptional customer service and manage various banking operations at the branch level. The ideal candidate holds a bachelor's degree and has a minimum of 2 years of relevant work experience. Responsibilities include handling customer complaints, processing transactions accurately, and ensuring compliance with regulations. This role requires a proactive approach to managing customer queries and maintaining records accurately.

Qualifications

• Minimum of 2 years' relevant work experience.

Responsibilities

• Provide customer service and handle banking operations accurately.
• Assist in maintaining fixed assets inventory and provide administrative support.
• Handle customer complaints and ensure compliance with banking regulations.
• Process non-financial transactions and manage account operations accurately.
• Prepare reports for submission to CSM and Head Office.

Education

Bachelor's degree in a relevant field

Job description

A prominent microfinance bank in Pakistan is seeking a General Banking Officer to provide exceptional customer service and manage various banking operations at the branch level. The ideal candidate holds a bachelor's degree and has a minimum of 2 years of relevant work experience. Responsibilities include handling customer complaints, processing transactions accurately, and ensuring compliance with regulations. This role requires a proactive approach to managing customer queries and maintaining records accurately.