AWS Cloud Ops Engineer (L1-L2) - 24x7 Operations

NorthBay Solutions LLC; Lahore; On-site; PKR 669,600 - 1,004,400; Full time

Job summary

NorthBay Solutions LLC is looking for a skilled AWS Cloud Infrastructure Support Engineer (L1/L2) in Lahore, Pakistan, to provide 24x7 operational support for cloud-hosted environments. Your role will involve monitoring AWS infrastructure, resolving incidents, and maintaining service level agreements.

The ideal candidate has 2–4 years of experience in AWS support and a strong understanding of core AWS services like EC2 and S3. The position includes working in a shift-based environment with a focus on high availability and security.

Qualifications

• 2–4 years of experience in AWS cloud infrastructure support (L1/L2 roles).
• Strong understanding of AWS core services (EC2, S3, VPC, IAM, RDS).
• Experience with monitoring tools (CloudWatch, Datadog, Nagios, etc.).
• Basic scripting knowledge (Shell / Python preferred).
• Ability to work in 24x7 rotational shifts.

Responsibilities

• Monitor AWS cloud infrastructure using monitoring tools.
• Respond to alerts, incidents, and service requests in a 24x7 shift model.
• Perform deep-dive troubleshooting of AWS infrastructure issues.
• Manage and support AWS services including EC2, S3, VPC, IAM.
• Assist in automation of routine tasks using scripts.

Skills

AWS core services

Linux/Unix systems administration

Monitoring tools

Basic scripting (Shell/Python)

Networking concepts

ITSM tools

Problem-solving skills

Job description

NorthBay Solutions LLC is looking for a skilled AWS Cloud Infrastructure Support Engineer (L1/L2) in Lahore, Pakistan, to provide 24x7 operational support for cloud-hosted environments. Your role will involve monitoring AWS infrastructure, resolving incidents, and maintaining service level agreements.

The ideal candidate has 2–4 years of experience in AWS support and a strong understanding of core AWS services like EC2 and S3. The position includes working in a shift-based environment with a focus on high availability and security.