AWS Cloud Infrastructure Support Engineer (L1/L2) – 24x7 Ops

NorthBay Solutions; Lahore; Hybrid; PKR 1,200,000 - 1,800,000; Full time

Job summary

NorthBay Solutions is looking for an AWS Cloud Infrastructure Support Engineer (L1/L2) to join their Managed Services team and provide 24x7 support for AWS environments. The role involves monitoring, incident resolution, and troubleshooting to ensure the high availability and performance of cloud-hosted infrastructures.

Candidates should possess strong AWS knowledge, hands-on Linux experience, and the ability to work in rotational shifts. This is a fantastic opportunity to join a dynamic team of experts in a vibrant work environment.

Qualifications

• 2-4 years of experience in AWS cloud infrastructure support (L1/L2 roles).
• Strong understanding of AWS core services.
• Ability to work in 24x7 rotational shifts.

Responsibilities

• Monitor AWS cloud infrastructure and respond to incidents.
• Perform deep-dive troubleshooting of AWS issues.
• Support deployment validation and automation of tasks.

Skills

AWS core services (EC2, S3, VPC, IAM, RDS)

Monitoring tools (CloudWatch, Datadog)

Linux/Unix systems administration

Basic scripting (Shell, Python)

ITSM tools (ServiceNow, Jira)

Networking concepts (DNS, TCP/IP)

Job description

NorthBay Solutions is looking for an AWS Cloud Infrastructure Support Engineer (L1/L2) to join their Managed Services team and provide 24x7 support for AWS environments. The role involves monitoring, incident resolution, and troubleshooting to ensure the high availability and performance of cloud-hosted infrastructures.

Candidates should possess strong AWS knowledge, hands-on Linux experience, and the ability to work in rotational shifts. This is a fantastic opportunity to join a dynamic team of experts in a vibrant work environment.