AWS Cloud Infrastructure Engineer (L1-L2) – 24x7 Support

NorthBay Solutions LLC; Islamabad; Hybrid; PKR 11,132,758 - 16,699,137; Full time

Job summary

NorthBay Solutions LLC is looking for an AWS Cloud Infrastructure Support Engineer (L1/L2) based in Islamabad. The role involves providing 24/7 operational support for AWS cloud environments, ensuring performance and security. Key responsibilities include monitoring AWS infrastructure, responding to incidents, and troubleshooting issues.

The ideal candidate should have 2–4 years of experience in AWS support, with skills in core AWS services and a basic understanding of scripting. Strong problem-solving skills and the ability to work in a rotational shift schedule are essential.

Qualifications

• 2–4 years of experience in AWS cloud infrastructure support (L1/L2 roles).
• Strong understanding of AWS core services.
• Basic scripting knowledge (Shell / Python preferred).

Responsibilities

• Monitor AWS cloud infrastructure using monitoring tools.
• Respond to alerts and incidents in a 24x7 shift model.
• Perform deep-dive troubleshooting of AWS infrastructure issues.

Skills

AWS core services (EC2, S3, VPC, IAM, RDS)

Monitoring tools (CloudWatch, Datadog)

Linux/Unix systems administration

Scripting (Shell / Python)

ITSM tools (ServiceNow, Jira)

Networking concepts (DNS, TCP/IP)

Job description

NorthBay Solutions LLC is looking for an AWS Cloud Infrastructure Support Engineer (L1/L2) based in Islamabad. The role involves providing 24/7 operational support for AWS cloud environments, ensuring performance and security. Key responsibilities include monitoring AWS infrastructure, responding to incidents, and troubleshooting issues.

The ideal candidate should have 2–4 years of experience in AWS support, with skills in core AWS services and a basic understanding of scripting. Strong problem-solving skills and the ability to work in a rotational shift schedule are essential.