AWS Cloud Infrastructure Support Engineer (L1/L2) – 24x7

NorthBay Solutions; Karachi Division; Hybrid; PKR 800,000 - 1,200,000; Full time

Job summary

Join NorthBay Solutions as an AWS Cloud Infrastructure Support Engineer, focusing on providing 24x7 operational support for cloud-hosted environments. Your role involves monitoring AWS infrastructure, incident resolution, and ensuring service availability.

The ideal candidate should have 2-4 years of experience in AWS, a strong grasp of core services, and the ability to troubleshoot in a high-pressure environment. A collaborative mindset is essential for success in this role.

Qualifications

• 2–4 years of experience in AWS cloud infrastructure support (L1/L2 roles).
• Strong understanding of AWS core services.
• Ability to work in 24x7 rotational shifts.

Responsibilities

• Monitor AWS cloud infrastructure and respond to incidents.
• Perform deep-dive troubleshooting of AWS infrastructure issues.
• Maintain incident logs and update ticketing systems.

Skills

AWS core services

Monitoring tools

Linux/Unix systems administration

Basic scripting knowledge

Networking concepts

Problem-solving skills

Good communication skills

Tools

CloudWatch

Datadog

ServiceNow

Jira

Job description

Join NorthBay Solutions as an AWS Cloud Infrastructure Support Engineer, focusing on providing 24x7 operational support for cloud-hosted environments. Your role involves monitoring AWS infrastructure, incident resolution, and ensuring service availability.

The ideal candidate should have 2-4 years of experience in AWS, a strong grasp of core services, and the ability to troubleshoot in a high-pressure environment. A collaborative mindset is essential for success in this role.