Support the implementation of organizational policies, procedures, and administrative processes.
Office Administration & Facilities Management
- Manage day-to-day office administration and ensure a well-organized and functional working environment.
- Coordinate office maintenance, repairs, utilities, internet, and other facility-related requirements.
- Monitor office supplies, stationery, kitchen supplies, and other resources, ensuring timely replenishment.
- Maintain records of office equipment, furniture, inventory, and organizational assets.
- Coordinate with IT for equipment allocation, technical support, and staff requirements.
- Ensure office facilities and resources are maintained according to organizational standards.
Procurement & Vendor Coordination
- Coordinate procurement requests for office supplies, equipment, furniture, and other requirements.
- Obtain quotations, maintain comparisons, and follow up on purchase requests and approvals.
- Liaise with vendors and service providers regarding orders, deliveries, invoices, and payments.
- Coordinate with the relevant Procurement and Finance departments to ensure requests are processed according to organizational procedures.
- Maintain procurement records, purchase documentation, and vendor information.
- Monitor pending procurement requests and follow up until completion.
Staff Administration & HR Coordination
- Maintain accurate staff attendance, leave, and administrative records.
- Coordinate with HR regarding employee documentation, contracts, onboarding, and other staff-related administrative matters.
- Support arrangements for new employees, including workstations, equipment, and office access.
- Maintain organized staff records and ensure documentation is updated when required.
- Coordinate staff travel, accommodation, transportation, and other logistical arrangements.
- Assist the Operations Manager with administrative requirements relating to staff and office management.
Financial Administration & Coordination
- Maintain accurate records of office expenses, invoices, reimbursements, and payment requests.
- Coordinate with the Finance department for payment processing, advances, and expense settlements.
- Support petty cash management and maintain supporting documentation where applicable.
- Assist with monitoring administrative budgets and maintaining expense trackers.
- Ensure financial documentation is properly maintained and submitted according to organizational procedures.
- Provide supporting records and documentation for financial reviews and audits when required.
Internal Coordination & Reporting
- Act as a point of contact for day-to-day administrative requests within the Pakistan Support Hub.
- Coordinate with HR, Finance, IT, Procurement, and other relevant departments to resolve administrative matters.
- Maintain trackers for office requests, procurement, maintenance, and other administrative activities.
- Follow up on pending requests, approvals, and administrative actions to ensure timely completion.
- Prepare regular administrative updates and reports for the Operations Manager.
Essential
- Bachelor’s degree in business administration, Management, Commerce, or a related field.
- Minimum 3–5 years of relevant experience in office administration, administrative coordination, or office management.
- Practical experience in procurement coordination, vendor management, facilities administration, and recordkeeping.
- Basic understanding of financial documentation, expense tracking, invoices, and payment processes.
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
- Strong organizational, communication, and coordination skills.
- Ability to manage multiple administrative requests, priorities work, and follow up independently.
- Strong attention to detail and ability to maintain accurate and confidential records.
Desirable
- Previous experience working in an NGO, international organization, or multi-department office environment.
- Familiarity with HR administration, staff records, and office asset management.
- Experience coordinating with centralized HR, Finance, Procurement, and IT departments.
- Familiarity with QuickBooks, MIS, or similar systems for finance-related tracking and recordkeeping.
Key Competencies
- Strong administrative and organizational skills.
- Effective communication and interpersonal skills.
- Ability to coordinate across multiple departments.
- Problem-solving and proactive follow-up.
- Time management and attention to detail.
- Accountability, confidentiality, and professionalism.
Ability to work independently and as part of a team.