ZOHO ADMINISTRATOR - INTERN

ECOG Core Technologies; Hinoba-an; On-site; PHP 37,000 - 110,000; Full time

Benefits offered by this job

Stipend during internship

Job summary

ECOG Core Technologies in Coimbatore, India, is seeking a motivated Zoho Administrator Intern to join our IT operations team. You will configure, maintain, and optimize Zoho products across the organization, gaining hands-on exposure to CRM management, workflow automation, and enterprise SaaS administration.

The role involves collaboration with end-users, data migration, and building reports with Zoho Analytics.

Qualifications

• Pursuing or completed: B.Sc IT or Computer Science
• Minimum 60% aggregate in qualifying examinations
• Freshers can apply
• CRM/ERP or SaaS-related projects preferred

Responsibilities

• Assist in configuring and customizing Zoho CRM modules, fields, workflows, and
• Support the setup and maintenance of Zoho Desk, Zoho Books, Zoho People, and
• Create and maintain roles, profiles, and permission settings in Zoho CRM.
• Build and troubleshoot automation rules, workflow rules, and scheduled actions.
• Assist in data migration, import/export operations, and data quality audits.
• Generate and maintain reports and dashboards using Zoho Analytics and CRM reporting tools.
• Coordinate with end-users to gather requirements and implement Zoho configurations.
• Support user onboarding, training sessions, and provide Level 1 support for Zoho monitoring integrations between Zoho and third-party applications using Zoho Flow or APIs.
• Maintain technical documentation for configurations, processes, and best practices.

Skills

Zoho CRM modules

Workflow automation

Data management

CRM concepts

Zoho Analytics

Deluge scripting

Education

B.Sc IT or Computer Science

Tools

Zoho Desk

Zoho Books

Zoho People

Zoho Creator

REST APIs

Job description

COIMBATORE, India | Posted on 07/20/2026

We are looking for a motivated and detail-oriented Zoho Administrator Intern to join our

IT operations team. The candidate will work closely with the CRM and business applications

team to configure, maintain, and optimize Zoho products across the organization.

This internship is a great opportunity for candidates seeking hands-on experience in

enterprise-grade SaaS administration, CRM management, workflow automation, and real-

time business operations.

• Assist in configuring and customizing Zoho CRM modules, fields, workflows, and
• Support the setup and maintenance of Zoho Desk, Zoho Books, Zoho People, and
• Create and maintain roles, profiles, and permission settings in Zoho CRM.
• Build and troubleshoot automation rules, workflow rules, and scheduled actions.
• Assist in data migration, import/export operations, and data quality audits.
• Generate and maintain reports and dashboards using Zoho Analytics and CRM reporting tools.
• Coordinate with end-users to gather requirements and implement Zoho configurations.
• Support user onboarding, training sessions, and provide Level 1 support for Zoho monitoring integrations between Zoho and third-party applications using Zoho Flow or APIs.
• Maintain technical documentation for configurations, processes, and best practices.

Requirements

Required Skills

Technical Skills

Basic knowledge of:

• Zoho CRM modules, views, fields, and record management
• Workflow automation and assignment rules
• Web forms and CRM pipelines
• Data management using CSV and Excel files
• Zoho Analytics and reporting tools

Understanding of:

• CRM concepts such as leads, contacts, accounts, and deals
• Zoho Flow and third-party integrations
• Technical documentation and SaaS platforms

Soft Skills

• Analytical and problem-solving ability
• Willingness to learn new technologies and business tools
• Teamwork and coordination skills

Eligibility Criteria

• Pursuing or completed:
• B.Sc (IT or Computer Science)
• Minimum 60% aggregate in qualifying examinations
• Freshers can apply
• Candidates with CRM, ERP, or SaaS-related academic/projects are preferred

Preferred Qualifications

• Hands-on experience with Zoho Creator or Deluge scripting
• Exposure to REST APIs and Zoho API ecosystem
• Knowledge of Zoho One suite and cross-app integrations
• Internship or project experience in CRM/ERP administration
• Zoho CRM Certified Administrator credential is an added advantage
• Stipend during internship
• Opportunity to work with experienced CRM and IT professionals
• Skill development and technical learning
• Potential opportunity for full-time employment based on performance (PPO