Zoho CRM & SaaS Admin Intern — Learn, Automate & Build

ECOG Core Technologies

Hinoba-an

On-site

PHP 37,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Stipend during internship

Job summary

ECOG Core Technologies in Coimbatore, India, is seeking a motivated Zoho Administrator Intern to join our IT operations team. You will configure, maintain, and optimize Zoho products across the organization, gaining hands-on exposure to CRM management, workflow automation, and enterprise SaaS administration.

The role involves collaboration with end-users, data migration, and building reports with Zoho Analytics.

Qualifications

Pursuing or completed: B.Sc IT or Computer Science
Minimum 60% aggregate in qualifying examinations
Freshers can apply
CRM/ERP or SaaS-related projects preferred

Responsibilities

Assist in configuring and customizing Zoho CRM modules, fields, workflows, and
Support the setup and maintenance of Zoho Desk, Zoho Books, Zoho People, and
Create and maintain roles, profiles, and permission settings in Zoho CRM.
Build and troubleshoot automation rules, workflow rules, and scheduled actions.
Assist in data migration, import/export operations, and data quality audits.
Generate and maintain reports and dashboards using Zoho Analytics and CRM reporting tools.
Coordinate with end-users to gather requirements and implement Zoho configurations.
Support user onboarding, training sessions, and provide Level 1 support for Zoho monitoring integrations between Zoho and third-party applications using Zoho Flow or APIs.
Maintain technical documentation for configurations, processes, and best practices.