Workplace Experience Lead (Soft Services)

Jones Lang LaSalle Property Consultants Pte Ltd; Santo Niño 1st; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd is seeking an experienced Facilities Manager to transform corporate workspaces into productive environments for a multinational client in the Philippines. You will lead operations, ensure safety, and drive employee wellbeing while aligning facility strategy with business goals.

You will manage HVAC, electrical, plumbing, and building automation systems, oversee budgets, vendor partners, and cross‑functional teams to deliver reliable, compliant, and

Qualifications

• Bachelor’s degree in FM, engineering, or related field.
• 7+ years FM experience with at least 3 in leadership.
• Experience managing 50,000+ sq ft or multi-site offices.
• Strong expertise in HVAC, electrical, plumbing, BAS.
• Excellent stakeholder management and influencing skills.
• Certifications such as FMP or CFM preferred.

Responsibilities

• Drive operational excellence across all facility functions.
• Oversee space planning, layouts, and renovations for hybrid work.
• Liaise with C‑suite and department heads to anticipate facility needs.
• Manage strategic vendor relationships for cost optimization.
• Lead facility committees and coordinate with HR/IT for integrated solutions.
• Develop long-term master plans and lead budget planning.
• Implement workplace tech like space management and IoT systems and analyze utilization data.

Skills

Facilities leadership

Stakeholder management

Budget management

Vendor management

Project management

Communication

Education

Bachelor's degree in FM or related field

Tools

Space management systems

IoT building management

Digital room booking

Energy management tools

Job description

About the role

Transform corporate workspaces into thriving environments where people and business excel. As Facilities Manager for a leading multinational client, you'll be the strategic architect of the physical workplace environment, ensuring every aspect of facilities enhances productivity, wellbeing, and organizational culture. This role combines operational excellence with stakeholder-focused leadership to create exceptional workplace experiences that drive employee engagement and business success. You'll directly impact employee satisfaction, operational efficiency, and business continuity while positioning the organization as an employer of choice through exceptional facility stewardship.

Key responsibilities

• Drive operational excellence across all facility functions including HVAC, electrical, plumbing, security systems, building maintenance programs, and preventive maintenance schedules that maximize equipment lifespan while minimizing business disruption
• Manage space planning and optimization including office layouts, workspace configuration, and renovation projects to support evolving business needs and hybrid work models, ensuring quality delivery within budget and timeline parameters
• Serve as primary liaison with C-suite executives, department heads, cross-functional teams, and executive assistants to understand and anticipate facility needs, implementing client programs and maintaining exceptional service standards
• Cultivate strategic vendor relationships with contractors, service providers, and suppliers to ensure quality service delivery and cost optimization while managing compliance with safety regulations, building codes, and environmental standards
• Lead facility committees and stakeholder meetings to gather feedback, communicate operational updates, and partner with HR and IT teams to create integrated workplace solutions that support employee experience
• Develop and execute long-term facility master plans that align with business growth projections, lead budget planning initiatives, and identify opportunities for operational efficiency and cost savings
• Implement workplace technology solutions including space management systems, digital room booking platforms, and IoT building management systems while analyzing facility utilization data to optimize space allocation and support data-driven real estate decisions

About you

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
• Minimum 7 years progressive facilities management experience with at least 3 years in leadership roles managing teams and operations
• Proven track record managing large-scale facility operations (50,000+ square feet or multi-site portfolios) in corporate office environments
• Strong technical expertise with HVAC, electrical, plumbing, and building automation systems with demonstrated ability to oversee maintenance programs and troubleshoot complex facility issues
• Exceptional stakeholder management skills with proven ability to communicate and influence at all organizational levels
• Budget management experience including cost planning, vendor negotiations, and identifying operational efficiency opportunities
• Demonstrated project management capabilities in coordinating renovations, space planning initiatives, and facility improvement projects within budget and timeline constraints
• Professional certification such as Facility Management Professional (FMP), Certified Facility Manager (CFM), or equivalent recognized credentials (preferred)
• Experience with workplace technology platforms including space management systems, digital room booking tools, and IoT-enabled building management systems (preferred)
• Knowledge of sustainability practices and energy management programs aligned with corporate environmental goals and green building standards (preferred)