Facilities Management Lead

UST; Taguig; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

UST in Metro Manila, Taguig, is seeking an expert in facilities management to build relationships with executives and oversee maintenance and procurement. The role demands strong communication and leadership skills, ensuring operations align with company standards.

Qualifications include a deep understanding of real estate and facilities management fundamentals, along with the ability to manage multiple projects efficiently. Join UST to enhance workplace environments and contribute to operational excellence.

Qualifications

• Excellent verbal and written communication skills.
• Ability to quickly learn aspects of organization policies and processes.
• Orientation towards team success and cooperation.

Responsibilities

• Build relationships with key senior executives and communicate recommendations.
• Manage a team of Maintenance technicians and third-party service providers.
• Ensure all office supplies and equipment are maintained.

Skills

Communication skills

Team cooperation

Adaptability

Attention to detail

Cross-functional team leadership

Job description

Role Description

• Build relationships and trust with key senior executives and communicate key recommendations on real estate and facilities strategies, investments, plans, and programs
• Develop and manage internal SLA’s documenting service needs and performance requirements
• Provide feedback on third party performance and ensure all complaints and concerns from employees are managed and closed timely
• Develop process to monitor, address, and track employee feedback
• Responsible in managing a team of Maintenance technicians and 3rd party facilities service provider.
• Ensure all office supplies, equipment, furniture, etc. are maintained and stored in a clean and safe environment
• Ensure suppliers provide adequate services and work within financial and quality standards
• Manage purchasing and procurement orders relating to office equipment, furniture, supplies, services, general stationery, food provisions and refreshments, etc.
• Negotiate and recommend execution of contracts for purchase of supplies, provisions, services and equipment
• Coordinate with the local vendors for facilities management services: cleaning, maintenance, stationery, food and beverages, refurbishment, etc.
• Maintain a stable work environment by ensuring all maintenance on critical support equipment is completed and equipment is working at expected quality and capacity
• Plan facilities organizational structure to accommodate growth and change in priorities
• Negotiate contracts with vendors and maintains vendor relationship
• Ensure projects meet specifications and budget
• May act as liaison to leasing and property management organizations and planning commissions
• Ensure adequate facilities, equipment and furnishings are available and properly maintained as well as necessary licenses and permits are obtained
• May oversee physical security function at assigned location(s) to provide a safe work environment while protecting company and client assets
• Research costs for various projects including labour and materials; reports findings to senior management for approval
• Ensure inspections are conducted to verify facility is in safe operating condition and to correct any issues found
• Oversee and performs work in accordance with local and national building and maintenance codes and must stay up-to-date on changes to these codes
• Facilities planning/overseeing construction, re-modelling, renovation and facilities improvement projects involving space allocation and/or changes
• May manage/oversee Facilities Security (People/Facilities)
• Manage and maintain records with regards to activities, services, repairs
• Coordinate and execute special events for the site and initiate continuous improvements at the areas of responsibility without impacting quality or increasing cost
• Create and manage the energy conservation program and sustainability program across the portfolio
• Other related duties assigned as needed

Role Description

• Build relationships and trust with key senior executives and communicate key recommendations on real estate and facilities strategies, investments, plans, and programs
• Develop and manage internal SLA’s documenting service needs and performance requirements
• Provide feedback on third party performance and ensure all complaints and concerns from employees are managed and closed timely
• Develop process to monitor, address, and track employee feedback
• Responsible in managing a team of Maintenance technicians and 3rd party facilities service provider.
• Ensure all office supplies, equipment, furniture, etc. are maintained and stored in a clean and safe environment
• Ensure suppliers provide adequate services and work within financial and quality standards
• Manage purchasing and procurement orders relating to office equipment, furniture, supplies, services, general stationery, food provisions and refreshments, etc.
• Negotiate and recommend execution of contracts for purchase of supplies, provisions, services and equipment
• Coordinate with the local vendors for facilities management services: cleaning, maintenance, stationery, food and beverages, refurbishment, etc.
• Maintain a stable work environment by ensuring all maintenance on critical support equipment is completed and equipment is working at expected quality and capacity
• Plan facilities organizational structure to accommodate growth and change in priorities
• Negotiate contracts with vendors and maintains vendor relationship
• Ensure projects meet specifications and budget
• May act as liaison to leasing and property management organizations and planning commissions
• Ensure adequate facilities, equipment and furnishings are available and properly maintained as well as necessary licenses and permits are obtained
• May oversee physical security function at assigned location(s) to provide a safe work environment while protecting company and client assets
• Research costs for various projects including labour and materials; reports findings to senior management for approval
• Ensure inspections are conducted to verify facility is in safe operating condition and to correct any issues found
• Oversee and performs work in accordance with local and national building and maintenance codes and must stay up-to-date on changes to these codes
• Facilities planning/overseeing construction, re-modelling, renovation and facilities improvement projects involving space allocation and/or changes
• May manage/oversee Facilities Security (People/Facilities)
• Manage and maintain records with regards to activities, services, repairs
• Coordinate and execute special events for the site and initiate continuous improvements at the areas of responsibility without impacting quality or increasing cost
• Create and manage the energy conservation program and sustainability program across the portfolio
• Other related duties assigned as needed

Qualifications

• Excellent verbal and written communication skills
• Ability to quickly learn aspects of organization policies and processes
• Orientation towards team success and cooperation
• Ability to adapt to different environments and situations as the need arises
• Ability to interact with employees tactfully
• Ability to handle multiple demands to set priorities and meet timelines, and have strong attention to detail
• Strong work ethic and dependability and ability to lead and organize cross-functional teams

Additional Qualifications

• Must have knowledge on business and functional aspects of the processes being implemented
• Deep understanding of Real Estate, Construction and Facilities Management fundamentals
• Proven knowledge of Real Estate, Construction, and Facilities Management best practices
• Demonstrated ability to think about business problems in new ways and clarify key issues in complex situations
• Demonstrated ability to define, set expectations, influence and execute multiple concurrent projects
• Proven experience in implementing large-scale initiatives
• Demonstrated ability in managing and influencing others within and outside of reporting lines
• Experience in supporting change management initiatives in a medium to large-scale business Real Estate environment
• Proven experience in matrix management and project management from planning to execution

Skills

• Workplace / office facilities management, Change management, Service request management, Program management, Event planning