Workforce Strategy Specialist – Hybrid & AI-Driven Growth

1901 Genpact Services LLC (Philippines branch); Muntinlupa; Hybrid; PHP 420,000 - 640,000; Full time

Job summary

Genpact is seeking a Specialist in Workforce Management to analyze historical data, forecast staffing needs, and develop robust scheduling plans. The role requires collaboration with management to optimize performance and implement improvements to boost efficiency.

Ideal candidates will have strong experience in workforce planning, recruiting, and analytics, with relevant HR certifications and a background in commerce/economics/finance. The position is hybrid based in the Philippines.

Qualifications

• Bachelor’s degrees in Commerce, Economics, or Finance (or related fields)
• MBA or analytics master’s degree is a plus
• HR certifications such as CCP, PHR, SHRM-SCP are valued

Responsibilities

• Analyze historical data to forecast future staffing needs
• Develop and maintain real-time and long-term staffing plans
• Monitor and adjust scheduling to meet service level goals
• Collaborate with management to optimize workforce performance
• Identify trends and recommend process improvements to enhance efficiency

Skills

Employee Lifecycle Management

Employee Relations

Microsoft Power Apps

Recruiting

Strategic Planning

Talent Acquisition

Workforce Planning

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Masters - Business Administration

Masters - Business Analytics

Certified Compensation Professional (CCP) - Workday

Professional in Human Resources (PHR) - Symbiosis Institute of Distance Learning

SHRM-SCP - Society for Human Resource Management

Tools

Power Apps

Job description

Genpact is seeking a Specialist in Workforce Management to analyze historical data, forecast staffing needs, and develop robust scheduling plans. The role requires collaboration with management to optimize performance and implement improvements to boost efficiency.

Ideal candidates will have strong experience in workforce planning, recruiting, and analytics, with relevant HR certifications and a background in commerce/economics/finance. The position is hybrid based in the Philippines.