Customer Service Representative - Insurance | Onsite Hiring Event on Sept 18

Accenture; Muntinlupa; On-site; PHP 240,000 - 320,000; Full time

Benefits offered by this job

HMO coverage

Bonuses & incentives

Training & certifications

Paid sick and vacation leaves

Job summary

Accenture in Alabang, Muntinlupa City, Philippines, is hiring a Customer Service Representative - Insurance to review documents, verify information, and process agent and license data. The role requires attention to detail and the ability to handle multiple accounts with accuracy and timeliness.

The ideal candidate has at least 1 year of related work experience, is open to college graduates or students who completed at least 2nd year, and is willing to work full-time onsite with shifting

Qualifications

• Open to graduates with at least 2nd year in college.
• Experience in handling insurance, healthcare, retirement services or financial accounts is a plus.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service

Attention to detail

Data analysis

Education

2nd year in college or higher

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.
  

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts
  • Healthcare Accounts
  • Retirement Services Accounts
  • Financial Accounts

• Willing to work full-time onsite in Alabang, Muntinlupa City

• Flexible with shifting schedules and holiday work

*Terms and conditions apply