WFH Personal Assistant (CRM)

BruntWork; Manila; Remote; PHP 207,000 - 344,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Job summary

BruntWork is seeking a Personal Assistant (CRM) to act as the operational backbone for a wellness education business. The role focuses on client communication, troubleshooting platform access issues, and guiding students through the program.

This is a remote independent contractor position with part-time hours (20 hours/week) and immediate hiring. You will support program delivery and ensure a seamless participant experience while maintaining organized communications and calendar systems.

Qualifications

• Proven experience with CRM platforms and management.
• Strong customer service background with problem-solving skills.
• Excellent written communication skills for professional email management.
• Ability to troubleshoot basic technical issues independently.
• Comfortable learning new AI-powered platforms quickly.
• Reliable and responsive during scheduled working hours.
• Experience with administrative and personal assistant duties.

Responsibilities

• Manage and respond to client emails with professionalism and empathy.
• Troubleshoot CRM and platform access issues, including broken links and login problems.
• Guide students through program navigation and answer technical questions.
• Maintain organized email and calendar systems.
• Perform file management and administrative tasks as needed.
• Provide responsive customer service to program participants.
• Monitor client inquiries and ensure timely resolution.
• Assist with general CRM management and updates.

Skills

CRM experience

Customer service

Email management

Technical troubleshooting

Fast learner

Administrative support

Tools

CRM software

Job description

Job Overview

Our client is looking for a Personal Assistant (CRM) to be the operational backbone supporting a thriving wellness education business. Your primary focus will be managing client communication, troubleshooting platform access issues, and ensuring students have a seamless experience navigating the program. This role combines administrative excellence with light technical support and customer service, allowing you to take real ownership of client satisfaction while freeing up your client to focus on program delivery and growth.

Schedule

Monday - Friday, 9:00 AM - 1:00 PM Pacific Time (20 work hours per week)

Responsibilities

• Manage and respond to client emails with professionalism and empathy.

• Troubleshoot CRM and platform access issues, including broken links and login problems.

• Guide students through program navigation and answer technical questions.

• Maintain organized email and calendar systems.

• Perform file management and administrative tasks as needed.

• Provide responsive customer service to program participants.

• Monitor client inquiries and ensure timely resolution.

• Assist with general CRM management and updates.

Requirements

• Proven experience with CRM platforms and management.

• Strong customer service background with problem-solving skills.

• Excellent written communication skills for professional email management.

• Ability to troubleshoot basic technical issues independently.

• Comfortable learning new AI-powered platforms quickly.

• Reliable and responsive during scheduled working hours.

• Experience with administrative and personal assistant duties.

Independent Contractor Perks

• Permanent work from home

• Immediate hiring