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BruntWork is seeking a Senior Legal Support Specialist (Leap CRM) to join our legal team and provide high-level support to attorneys and staff. You will ensure accurate document handling, data entry, and client communication to uphold service standards.
Responsibilities include proofreading, editing, managing intake forms, coordinating with government bodies, and transforming Word files into polished PDFs. Familiarity with LEAP CRM is essential.
Ready to elevate your legal support career and make a meaningful impact behind the scenes of a thriving legal team? Our client is looking for a Senior Legal Support Specialist (Leap CRM) to become an integral part of a thriving legal team. In this pivotal position, you will provide invaluable support to attorneys and legal staff, ensuring seamless operations and exceptional client service. Your attention to detail, organizational skills, and commitment to excellence will be instrumental in maintaining the highest standards of professionalism and efficiency.
Monday - Friday, 9:00 AM - 6:00 PM AEST, with a 1-hour unpaid break (40 work hours per week)
Meticulously proofread, edit, and review legal documents, ensuring accuracy and adherence to industry standards
Efficiently manage data entry and maintain accurate client intake forms, ensuring seamless client onboarding
Facilitate effective communication by sending timely emails to clients and industry colleagues
Streamline operations by ordering necessary searches or documents from government bodies
Provide exceptional client service by handling phone calls and inquiries with professionalism and courtesy
Demonstrate strong typing and formatting skills, transforming Word files into polished PDFs
Leverage your expertise in social media and website content preparation to support the firm’s online presence (if experienced)
At least 5 years of experience in a legal support role, with familiarity with legal terminology and procedures
Experience in LEAP CRM
Exceptional written and verbal communication abilities, enabling clear and concise interactions
Unwavering attention to detail and superior proofreading skills, ensuring accuracy in all tasks
Proficient in utilizing the Microsoft Office Suite (Word, Excel, PowerPoint) to enhance productivity
Experience in customer service or client-facing roles, showcasing a service-oriented mindset
Having a computer with good specifications (able to handle multiple applications efficiently, large legal documents, and PDF conversions)
Willingness to provide timely client updates and effectively manage challenging client interactions
Permanent work from home
Immediate hiring
Health Insurance Coverage