Remote CRM & Client Success Assistant (Part-Time)

BruntWork; Manila; Remote; PHP 207,000 - 344,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Job summary

BruntWork is seeking a Personal Assistant (CRM) to act as the operational backbone for a wellness education business. The role focuses on client communication, troubleshooting platform access issues, and guiding students through the program.

This is a remote independent contractor position with part-time hours (20 hours/week) and immediate hiring. You will support program delivery and ensure a seamless participant experience while maintaining organized communications and calendar systems.

Qualifications

• Proven experience with CRM platforms and management.
• Strong customer service background with problem-solving skills.
• Excellent written communication skills for professional email management.
• Ability to troubleshoot basic technical issues independently.
• Comfortable learning new AI-powered platforms quickly.
• Reliable and responsive during scheduled working hours.
• Experience with administrative and personal assistant duties.

Responsibilities

• Manage and respond to client emails with professionalism and empathy.
• Troubleshoot CRM and platform access issues, including broken links and login problems.
• Guide students through program navigation and answer technical questions.
• Maintain organized email and calendar systems.
• Perform file management and administrative tasks as needed.
• Provide responsive customer service to program participants.
• Monitor client inquiries and ensure timely resolution.
• Assist with general CRM management and updates.

Skills

CRM experience

Customer service

Email management

Technical troubleshooting

Fast learner

Administrative support

Tools

CRM software

Job description

BruntWork is seeking a Personal Assistant (CRM) to act as the operational backbone for a wellness education business. The role focuses on client communication, troubleshooting platform access issues, and guiding students through the program.

This is a remote independent contractor position with part-time hours (20 hours/week) and immediate hiring. You will support program delivery and ensure a seamless participant experience while maintaining organized communications and calendar systems.