WFH International Admissions & Enrollment Specialist

BruntWork; Manila; Remote; PHP 1.319.000 - 2.198.000; Vollzeit

Benefits dieser Stelle

Permanent work from home

Immediate hiring

Health Insurance Coverage

Zusammenfassung

BruntWork is seeking an International Admissions & Enrollment Specialist to guide international students through US university applications, ensuring compliance and a smooth admissions journey. This remote, full-time role emphasizes patient guidance and proactive outreach.

You will handle inquiries, conduct outbound follow-ups, explain policies, and document interactions in CRM. Requires 3–4+ years in customer support, US schedule alignment, and strong English communication.

Qualifikationen

• 3–4+ years of customer support experience.
• Must be able to work a fixed 8-hour shift between 9:00 AM and 6:00 PM Pacific Time (PT).
• Bachelor’s degree preferred, though strong candidates without a degree may be considered.
• Experience in education recruitment, admissions, sales, or student advisory roles preferred.
• Excellent English communication skills (spoken and written) and comfortable speaking on the phone regularly.
• Willingness to work US schedule long-term.

Aufgaben

• Handle inbound calls from international students seeking guidance on university applications and admissions processes.
• Make strategic outbound calls to follow up on online form submissions from university webpages.
• Conduct effective cold calling and engage with hot leads to convert prospects into enrolled students.
• Provide patient, detailed explanations of application compliance policies and requirements.
• Answer complex questions about admissions procedures, documentation requirements, and timelines.
• Maintain professional, culturally sensitive communication with students from diverse backgrounds.
• Follow up consistently on student inquiries and track application progress.
• Collaborate with team members to meet conversion targets and maintain high customer satisfaction.
• Document interactions and maintain accurate records in CRM systems.

Kenntnisse

Customer support

Education recruitment

Admissions

Sales

Student advisory

English fluency

Ausbildung

Bachelor's degree

Tools

CRM systems

Jobbeschreibung

Job Overview:

Our client is looking for an International Admissions & Enrollment Specialist to serve as a vital bridge in helping international students achieve their educational goals in the United States. In this role, you will combine supportive guidance and proactive outreach to help prospective students confidently navigate complex university application processes and compliance requirements. You will join a mission-driven, fast-paced higher education team that deeply values patience, expertise, and genuine dedication to student success. As the company rapidly expands its global reach, this position offers an exciting opportunity to make a meaningful impact on students' lives while advancing your professional skills.

Schedule:

Remote, Full time | Monday to Friday, 9:00 AM to 6:00 PM (US Pacific Time), with a 1-hour unpaid break (40 hours per week)

Responsibilities:

• Handle inbound calls from international students seeking guidance on university applications and admissions processes

• Make strategic outbound calls to follow up on online form submissions from university webpages

• Conduct effective cold calling and engage with hot leads to convert prospects into enrolled students

• Provide patient, detailed explanations of application compliance policies and requirements

• Answer complex questions about admissions procedures, documentation requirements, and timelines

• Maintain professional, culturally sensitive communication with students from diverse backgrounds

• Follow up consistently on student inquiries and track application progress

• Collaborate with team members to meet conversion targets and maintain high customer satisfaction

• Document interactions and maintain accurate records in CRM systems

Requirements:

• 3-4+ years of customer support experience, preferably

• Must be able to work a fixed 8-hour shift between 9:00 AM and 6:00 PM Pacific Time (PT).

• Bachelor’s degree is preferred, though strong candidates who have not yet completed their degree may also be considered.

• Previous experience in education recruitment, admissions, sales, or student advisory roles is preferred.

• Must have excellent English communication skills (both spoken and written) and genuinely comfortable being on the phone regularly as a core part of the role.

• Willingness to work on a US schedule and stay in the industry long-term

Independent Contractor Perks

• Permanent work from home

• Immediate hiring

• Health Insurance Coverage