REMOTE Admissions Officer for an NZ based Company

SOL Edu & Migration; Metro Manila; Remote; PHP 360,000 - 480,000; Full time

Job summary

SOL Edu & Migration is seeking an Admissions Officer to manage student applications, support applicants through enrollment, and drive conversions. This remote role handles end-to-end document processing, CRM updates, and expert admissions consultations.

You will conduct virtual consultations, follow up on leads, and ensure accurate documentation while maintaining high levels of customer service for prospective students seeking programs.

Qualifications

• 1–3 years in admissions, admin, student services, or sales roles.
• Proficiency in CRM platforms and standard office software.
• Excellent written and verbal English with active listening.
• Ability to work independently in a remote setting (6:00 AM – 3:00 PM PH Time).
• Attention to detail in verifying documents.

Responsibilities

• Process student applications, verifying accuracy and compliance.
• Edit and manage document formats to maintain complete files.
• Maintain and archive administrative files and student documentation.
• Liaise with prospective students to collect missing documents.
• Update and maintain accurate student records and CRM logs.
• Ensure data integrity across pipelines.
• Track progress and generate reports on lead status.
• Provide guidance on courses, requirements, and procedures.
• Conduct one-on-one virtual consultations with students.
• Follow up with inquiries and leads to drive enrollments.

Skills

English communication

Remote work capability

Organization & time management

Attention to detail

Lead follow-up & enrollment targets

Tools

Salesforce

HubSpot

Zoho CRM

Microsoft Office

Google Workspace

PDF editing tools

Job description

About the role

The Admissions Officer plays a vital role in managing student applications, supporting prospective students through the enrollment pipeline, and driving student conversion. Working remotely, you will handle end-to-end document processing, maintain accurate records within our CRM, deliver expert admissions consultations, and actively follow up with sales leads to convert inquiries into enrollments.

Key responsibilities

• Process student applications, verifying accuracy, completeness, and compliance with entry requirements

• Edit, manage, and convert document formats (e.g., PDF editing) to maintain clean and complete administrative files

• Maintain, organize, and archive administrative files and student documentation systematically

• Liaise with prospective students to collect missing documents or clarify application details

• Update and maintain accurate student records, lead statuses, and communication logs within the CRM

• Ensure data integrity and regular housekeeping across all pipelines

• Track application progress and generate regular reports on lead status and conversion progress

• Provide professional, clear, and engaging guidance to prospective students regarding course offerings, entry requirements, and application procedures

• Conduct one-on-one virtual consultations to understand student goals and match them with appropriate programs

• Actively follow up with incoming inquiries, prospective student leads, and pending applicants

About you

• 1–3 years of experience in an admissions, administrative, student services, or sales/lead generation role (preferably within education or migration services)

• Proficiency in CRM platforms (e.g., Salesforce, HubSpot, or Zoho), standard office software (Microsoft Office, Google Workspace), and PDF editing tools

• Exceptional written and verbal communication skills in English, with strong active listening capabilities

• Proven ability to work independently in a remote environment during the required schedule (6:00 AM – 3:00 PM PH Time) with high attention to detail and self-motivation

• Comfortable conducting follow-up outreach and driving target-driven enrollment outcomes

• Strong organizational and time-management skills with the ability to manage high-volume administrative tasks

• High attention to detail in verifying legal, academic, or identity documentation

• Customer-centric attitude combined with a goal-oriented mindset