WFH Front Desk Receptionist

BruntWork; Metro Manila; Remote; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage For Eligible

Job summary

BruntWork is seeking a Front Desk Receptionist to be the first point of contact at its corporate offices in the Philippines. The role greets visitors, manages calls, mail, and deliveries, and supports administrative tasks across departments to keep the front office running smoothly.

Schedule is Monday to Friday, 9:00 AM – 5:00 PM EST with a 1-hour paid break, totaling 40 hours per week. The ideal candidate has a professional demeanor and strong organizational skills.

Qualifications

• High school diploma or equivalent required.
• 1+ years in receptionist, front desk, customer service, or administrative role preferred.

Responsibilities

• Greet and welcome visitors, customers, vendors, candidates, and delivery personnel.
• Answer, screen, and route incoming calls; take messages and respond to inquiries.
• Maintain visitor log; follow check-in, sign-out, and security procedures.
• Receive, sort, and distribute mail and packages; handle outgoing mail and courier shipments.
• Coordinate with warehouse and departments on deliveries and shipments.

Skills

Customer service

Communication

Office software

Organizational skills

Time management

Discretion

Multitasking

Education

High school diploma

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Job Overview

Our client is looking for a Front Desk Receptionist to serve as the first point of contact at their corporate headquarters. This role creates a professional, welcoming experience for visitors, customers, vendors, and employees; manages incoming calls, mail, and deliveries; and provides administrative support across departments to keep the front office running smoothly.

Schedule:

Monday - Friday, 9:00 AM - 5:00 PM EST, with 1 hour paid break (40 work hours per week)

Responsibilities

• Greet and welcome visitors, customers, vendors, candidates, and delivery personnel in a professional and courteous manner.
• Answer, screen, and route incoming calls on the company’s main and toll-free lines; take accurate messages and respond to general inquiries.
• Maintain the visitor log and follow established check-in, sign-out, and building security procedures.
• Notify employees of visitor arrivals
• Receive, sort, and distribute incoming mail and packages; prepare and process outgoing mail and courier shipments (e.g., UPS, FedEx, USPS).
• Coordinate with the warehouse and other departments on deliveries and shipments received at the front desk.
• Schedule and prepare conference rooms for meetings, interviews, and visitors.
• Monitor and reorder office and reception supplies; coordinate with vendors as directed.
• Keep the reception and lobby areas clean, organized, and presentable at all times.
• Provide administrative support, including data entry, filing, scanning, copying, and preparing documents and correspondence.
• Support employee events and company communications as needed.
• Maintain the confidentiality of company, customer, and employee information.
• Perform other related duties as assigned.

Qualifications Education and Experience

• High school diploma or equivalent required.
• One (1) or more years of experience in a receptionist, front desk, customer service, or administrative role preferred.

Knowledge, Skills, and Abilities

• Professional, friendly demeanor and strong customer service orientation.
• Clear and courteous verbal and written communication skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and multi-line phone systems.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, prioritize, and remain composed in a busy environment.
• Dependability, punctuality, and sound judgment.
• Ability to handle confidential information with discretion.

Physical Requirements and Work Environment

• Work is performed in a standard office environment at the front desk.
• Regularly required to sit for extended periods, use a computer and telephone, and communicate in person and by phone.
• Occasionally required to stand, walk, and lift or move packages and supplies of up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage For Eligible Locations