Web Hosting Support Specialist (Entry Level)

A7 Recruitment; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

Health Insurance

Life Insurance

HMO (Health & Wellness)

Job Training

Professional Development

Job summary

A recruitment agency in Cebu City is seeking a Technical Support Representative for a full-time, entry-level position. The ideal candidate will assist customers with web hosting services, troubleshoot technical issues, and ensure high-quality support. A Bachelor’s degree in a related field is required, along with strong communication skills and a customer-oriented mindset. This role offers opportunities for job training and professional development.

Qualifications

• Entry-level position with no experience required.
• Ability to work in a team-oriented environment.
• Manage multiple tasks efficiently.

Responsibilities

• Provide technical support to customers using web hosting services.
• Assist clients with domain management and website setup.
• Diagnose and troubleshoot technical problems related to servers.

Skills

Understanding of web hosting technologies

Excellent communication skills

Customer-oriented mindset

Education

Bachelor’s degree in Computer Science or a related field

Job description

A recruitment agency in Cebu City is seeking a Technical Support Representative for a full-time, entry-level position. The ideal candidate will assist customers with web hosting services, troubleshoot technical issues, and ensure high-quality support. A Bachelor’s degree in a related field is required, along with strong communication skills and a customer-oriented mindset. This role offers opportunities for job training and professional development.