Customer Support Agent - Entry-Level, Full-Time

Synlink Recruitment Outsourcing Co. Inc.; Cebu City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A recruitment outsourcing company located in Cebu City is seeking a full-time customer service representative. The role involves handling customer inquiries, maintaining satisfaction, and documenting interactions. Ideal candidates should possess a high school diploma and demonstrate strong communication skills. This position does not require previous experience and offers opportunities for training and development.

Qualifications

• High School Diploma or equivalent is required.
• 0–1 year of experience in customer service or call center preferred.
• Proficiency in English and strong customer service skills.

Responsibilities

• Handle incoming customer calls and provide effective solutions.
• Maintain high customer satisfaction through quality service.
• Document customer interactions accurately.

Skills

English Language

Customer Service

Account Management

Technical Skills

People Skills

Organizational Skills

Call Centre

Education

High School Diploma or equivalent

Job description

A recruitment outsourcing company located in Cebu City is seeking a full-time customer service representative. The role involves handling customer inquiries, maintaining satisfaction, and documenting interactions. Ideal candidates should possess a high school diploma and demonstrate strong communication skills. This position does not require previous experience and offers opportunities for training and development.