Wave 1 - Customer Service Representative

Crescendo Staffing and Business Consulting Inc.; Pampanga; Remote; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Job Training

Job summary

A staffing and consulting firm based in Pampanga is seeking a Customer Service Representative to engage with customers and resolve their issues effectively. The role requires at least 6 months of BPO experience and the ability to work virtually using a laptop or desktop. Responsibilities include handling inquiries via chat and email, as well as collaborating with team members to enhance the customer experience. This position offers rewards and government-mandated benefits.

Qualifications

• At least 6 months BPO experience required.
• Laptop or desktop is needed for the virtual process.

Responsibilities

• Engage with customers to resolve issues promptly and effectively.
• Handle customer inquiries and complaints via chat and email.
• Collaborate with team members to enhance customer experience.

Skills

Customer engagement

Problem-solving

Communication

Team collaboration

Job description

Wave 1 - Customer Service Representative

Crescendo Staffing and Business Consulting Inc.

Job Description

• Engage with customers to resolve issues promptly and effectively
• Handle customer inquiries and complaints via chat and email
• Collaborate with team members to enhance customer experience
• Employee Recognition and Rewards: Equity Incentive Plan, Commission, Performance Bonus
• Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays
• Professional Development: Job Training
• No Mock Call, No Versant needed — fully virtual process until job offer
• Quick application process: 30–50 minutes
• At least 6 months BPO experience required
• Laptop or desktop is needed for the virtual process

Rhea Balatbat

Sourcing Associate

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