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RUSTAN COMMERCIAL CORPORATION is seeking a Warehouse Specialist to oversee all warehouse operations, ensuring efficient receipt, storage, and dispatch of goods while leading a team and maintaining a safe, productive environment.
The role focuses on inventory accuracy, FEFO compliance, and coordination with Merchandising and logistics to minimize disruptions and support timely store and distribution channel deliveries.
The Warehouse Specialist is responsible for overseeing and coordinating all warehouse operations to ensure the efficient and timely receipt, storage, and dispatch of goods. This role involves leading a team of warehouse personnel, implementing best practices, and maintaining a safe and productive work environment. The Warehouse Supervisor is accountable for achieving productivity targets, maintaining inventory accuracy, and ensuring high-quality customer service.
Monitors the receipt, inspection, and storage of incoming shipments, ensuring accuracy and compliance with quality standards.
Supervises safe handling and storage of beauty products in compliance with local regulatory standards and documentation requirements.
Coordinates with suppliers and logistics partners regarding climate-controlled temperature requirements and special handling instructions for sensitive products.
Ensures proper labeling, barcode accuracy, and packaging integrity for all beauty products.
Coordinates with the Merchandising Manager (MM) or Merchandising Assistant (MA) regarding any delivery-related issues, discrepancies, or concerns to ensure prompt resolution and minimal operational disruption.
Collaborates with the inventory team to maintain accurate records through cycle counts and audits.
Analyzes inventory metrics (e.g., turnover, stock levels, aging) to identify opportunities for improvement.
Investigates inventory discrepancies and, in consultation with the Assistant Warehouse Manager and/or Warehouse Manager, implements corrective and preventive actions.
Implements efficient warehouse layout and storage systems to maximize space utilization and streamline operations.
Coordinates with the Merchandising Manager (MM) or Merchandising Assistant (MA) to ensure the timely replenishment of staple merchandise, maintain optimal inventory levels, and facilitate the prompt disposition of non-moving, near-expiry, damaged, and obsolete stock.
Monitors correct batch code decoding and product expiration dates, and implements strict FEFO (First Expired, First Out) inventory practices to minimize product wastage and obsolescence.
Monitors proper storage and handling of temperature-sensitive beauty products in a Cool Room or climate-controlled areas to maintain product quality and compliance.
Coordinates picking, packing, and shipping activities to ensure accurate and timely order fulfillment.
Supports promotional launches and seasonal beauty campaigns by ensuring timely preparation and dispatch of promotional stocks and display materials.
Verifies that all outbound inventory is released in accordance with the First Expired, First-Out (FEFO) principle before shipment.
Ensures that all transferred goods are securely packed and adequately protected to prevent damage during handling and transportation.
Inspects the loading of merchandise onto delivery vehicles to ensure shipment accuracy.
Monitors outbound shipment schedules and coordinates with logistics/dispatch to ensure on-time deliveries to stores and distribution channels.
Monitors order accuracy and completeness through random audits, exception reporting, and periodic reviews, ensuring quantities, batch numbers, and documentation comply with customer or store requirements.
Investigates and resolves shipping discrepancies, delivery issues, and customer complaints related to outbound warehouse operations.
Monitors and enforces compliance with BPMs, safety policies, and regulatory requirements.
In collaboration with the Assistant Warehouse Manager, analyzes operational data to improve productivity, reduce costs, and enhance efficiency.
Implements continuous improvement initiatives, including process enhancements, system updates, and training programs.
Coordinates with other departments (procurement, logistics, stores, and merchandising) to ensure smooth workflow.
Communicates effectively with internal stakeholders by providing updates and addressing operational concerns.
Maintains cleanliness and hygiene standards within the warehouse to protect sensitive cosmetics and skincare products from contamination.
Monitors environmental conditions such as temperature and humidity to ensure compliance with manufacturer storage requirements.
Ensures the timely review, investigation, and resolution of all DTER (Delivery and Transfer Exception Report) cases issued by other locations, maintaining accuracy of documentation and compliance with established procedures.
Supervises and provides leadership to warehouse staff through proper planning, which includes assigning tasks, offering guidance, and conducting performance evaluations.
Trains new employees on warehouse procedures, safety protocols, and equipment operation.
Fosters a positive work environment by encouraging teamwork and resolving employee concerns and conflicts.
Schedules and coordinates workforce schedules to ensure adequate manpower and efficient resource utilization.
Sets performance targets for the warehouse team and monitors results against KPIs.
Promotes a culture of operational excellence and quality compliance aligned with company standards.
Monitors all RTV activities (inbound and outbound) to ensure timely identification, segregation, processing, and disposition of RTV merchandise.
Ensures the accuracy of RTV quantities, item conditions, documentation, and system transactions through random checks.
Monitors compliance with approved RTV procedures, vendor requirements, and inventory control standards.
Coordinates with the Merchandising Manager (MM), Merchandising Assistant (MA), and concerned departments or other locations to promptly resolve RTV discrepancies and issues.
Reviews and reports RTV status regularly, ensuring all pending RTV transactions are completed within the prescribed timeline.
Performs other related duties and responsibilities as required by the immediate supervisor from time to time.