Job Description
Responsibilities
- Customer Service: Provide high-quality service to customers, ensuring a positive dining experience.
- Greet and seat customers.
- Present menus and suggest food/drinks.
- Take food and drink orders accurately.
- Serve food and beverages promptly.
- Respond to customer inquiries and resolve issues or complaints.
- Operate and maintain digital systems, including point-of-sale (POS) terminals, ordering tablets, or mobile payment systems.
- Troubleshoot technical issues with devices, ensuring they remain operational.
Technical Skills
- Ability to use and troubleshoot POS systems, digital ordering systems, and payment processing tools.
- Basic understanding of restaurant technology and how it integrates with day-to-day operations.
Customer Service Skills
- Strong interpersonal and communication skills.
- Ability to handle customer complaints in a professional and calm manner.
- Friendly, approachable, and attentive demeanor.
Physical Stamina
- Ability to stand for long periods, carry trays, and lift heavy items.
- Manual dexterity to operate technology devices and POS systems.
Additional Information
Cooking Cashiering Waitering Hospitality Skills Cashier
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