Waiter

JOCELYN KITCHENETTE; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local dining establishment in Davao del Sur is seeking a customer service staff member to ensure a positive dining experience. Responsibilities include greeting customers, taking orders, and serving food and drinks. Applicants should have a high school diploma and previous experience in food service is a plus. Familiarity with restaurant technology is preferred.

Qualifications

• Previous experience in food service or a related field is a plus.
• Familiarity with restaurant technology systems preferred.

Responsibilities

• Provide high-quality service to customers.
• Greet and seat customers.
• Take food and drink orders accurately.
• Serve food and beverages promptly.
• Respond to customer inquiries and resolve issues.

Skills

Customer service

Interpersonal skills

Communication skills

Troubleshooting POS systems

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Digital ordering systems

Job description

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Job Description

• Customer Service: Provide high-quality service to customers, ensuring a positive dining experience.
• Greet and seat customers.
• Present menus and suggest food/drinks.
• Take food and drink orders accurately.
• Serve food and beverages promptly.
• Respond to customer inquiries and resolve issues or complaints.
• Operate and maintain digital systems, including point-of-sale (POS) terminals, ordering tablets, or mobile payment systems.
• Troubleshoot technical issues with devices, ensuring they remain operational.
• Guide customers in using self-service kiosks or digital menus when applicable.

Education and Experience:

• High school diploma or equivalent.
• Previous experience in food service or a related field (e.g., waitstaff, barista) is a plus.
• Familiarity with restaurant technology systems (POS, tablets, apps) is preferred.

Technical Skills:

• Ability to use and troubleshoot POS systems, digital ordering systems, and payment processing tools.
• Basic understanding of restaurant technology and how it integrates with day-to-day operations.

Customer Service Skills:

• Strong interpersonal and communication skills.
• Ability to handle customer complaints in a professional and calm manner.

Cooking Cashiering Waitering Hospitality Skills Cashier

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