Virtual Assistant – Trades Administration, Servicem8 & Xero - Au Client

Mintrix Business Advisory; Metro Manila; Remote; PHP 223,000 - 357,000; Full time

Job summary

Mintrix Business Advisory in the Philippines seeks a proactive Virtual Assistant – Trades Administration to manage ServiceM8 jobs, assist with Xero tasks, and streamline communications with customers.

You will set up automated review requests, explore AI tools to improve workflows, and drive efficiency for trades or service-based clients.

Qualifications

• Minimum 5 years’ administrative experience.
• Strong written and spoken English with excellent communication skills.
• Experience supporting trades, construction or service-based businesses preferred.
• Experience with ServiceM8 and Xero is highly desirable.
• Interest or experience in AI tools, automation and process improvement.

Responsibilities

• Manage and update jobs in ServiceM8, including job follow-ups and customer communication.
• Assist with Xero tasks and back-costing reports.
• Manage emails, respond to enquiries and follow up with customers.
• Set up and manage automated Google review requests.
• Identify opportunities to improve workflows using AI tools and automation.
• Assist with streamlining administrative processes and improving business efficiency.

Skills

Administrative experience

English communication

Trades/Construction experience

AI tools & automation interest

Organised & proactive

Tools

ServiceM8

Xero

Job description

Virtual Assistant – Trades Administration, ServiceM8 & Xero

Key Responsibilities

• Manage and update jobs in ServiceM8, including job follow-ups and customer communication.

• Assist with Xero tasks and back-costing reports.

• Manage emails, respond to enquiries and follow up with customers.

• Set up and manage automated Google review requests.

• Identify opportunities to improve workflows using AI tools and automation.

• Assist with streamlining administrative processes and improving business efficiency.

Skills & Experience

• Minimum 5 years’ administrative experience.

• Strong written and spoken English, with excellent communication skills.

• Previous experience supporting trades, construction or service-based businesses preferred.

• Experience with ServiceM8 and Xero highly desirable.

• Interest or experience in AI tools, automation and process improvement.

• Confident, organised, proactive and willing to learn new systems.