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Mintrix Business Advisory in the Philippines seeks a detail‑driven Remote Administrative Assistant to support internal operations, data management, payroll, invoicing and reception overflow for an Australian client.
You will work with Uptick, Excel, Xero, and a small team, handling data entry, timesheets, invoices, and client communications, with onboarding and growth opportunities.
Our client is a growing Australian compliance and maintenance business specialising in bringing buildings and facilities up to Australian standards. The company manages regular testing, servicing, and compliance works across various equipment and systems, with services conducted monthly, bi-annually, and annually.
The business currently has a team of 10 field staff including electricians, plumbers, and a carpenter, supported by an Australian-based administration team. They are seeking a highly detail-oriented and analytical Remote Administrative Assistant to support internal operations, data management, payroll preparation, invoice follow-ups, and reception overflow support.
This role is ideal for someone who is process-driven, organised, comfortable working with spreadsheets and systems, and confident communicating professionally with clients.
Manage and update job information within Uptick software
Perform accurate work-order and compliance data entry
Maintain and organise service records and documentation
Assist with administrative workflow management within the system
Review and reconcile timesheets in preparation for payroll
Track employee TOIL (Time Off in Lieu) balances using Excel spreadsheets
Ensure all staff timesheets are complete and accurate
Prepare supporting payroll documentation for management review
Follow up outstanding invoices via phone and email
Contact clients to confirm purchase orders and payment progress
Assist in maintaining accurate accounts follow-up records
Coordinate with the internal admin team regarding invoicing concerns
Answer overflow reception calls via 3CX when Australian admin staff are unavailable
Take detailed and accurate messages for the team
Provide general administrative support as required
Assist the Australian admin team with operational tasks when needed
Strong administrative and data entry experience
High attention to detail and analytical mindset
Experience using Excel for tracking and reporting
Experience with payroll preparation or timesheet reconciliation
Exposure to Xero or basic bookkeeping processes
Experience with job management systems (Uptick experience preferred but not essential)
Strong verbal and written English communication skills
Professional phone manner for client follow-ups and reception calls
Ability to work independently and follow structured systems
Detail-oriented and process-driven
Strong organisational and time management skills
Comfortable handling repetitive and structured administrative tasks
Proactive and reliable
Able to multitask across operations, payroll preparation, and client communication
Team-oriented while capable of working independently in a remote environment
Training and onboarding support will be provided
Role is designed to reduce operational workload from management and support the Australian admin team
Potential opportunity for long-term growth as additional VA roles are planned for the business