Virtual Admin Assistant

Mploy.Ph; Metro Manila; Remote; PHP 335,000 - 446,000; Full time

Benefits offered by this job

Full-time remote

Paid training

Govt benefits

Upskilling opportunities

Australian hours

Job summary

Mploy Global Business Solutions is hiring a full-time Virtual Assistant to support an Australian retail client with day-to-day admin, HR, rostering, ordering and reporting tasks from a home-based role in the Philippines.

You will onboard staff, screen CVs, schedule interviews, maintain a 4-week roster, process timesheets in Tanda, file documents, place supplier orders, export invoices to Hubdoc, and prepare weekly sales reports. Full training is provided and Australian business hours apply.

Qualifications

• Experience in admin, HR or VA roles is an advantage but not required.
• Able to work with Australian business hours.
• Willing to learn new systems; full training provided.
• Proficient with email and spreadsheets.

Responsibilities

• Onboard staff, screen resumes, schedule interviews, and prepare employment offers.
• Maintain a 4-week roster and manage timesheets in Tanda.
• Check daily store and task checklist submissions and follow up as needed.
• File digital employment documents and update policy documents.
• Place supplier orders and export purchase invoices to Hubdoc.
• Prepare monthly wholesale invoices and manage donation requests.
• Produce weekly sales reports (targets vs actual, top products, promo performance).

Skills

Highly organized

Detail-oriented

Strong written English

Willing to learn

Tools

Tanda

Hubdoc

Excel

Google Sheets

Job description

About the role

You'll work directly with the owners and take over day-to-day administrative tasks across HR, rostering, ordering, and reporting for a retail business.

Key responsibilities

• Staff onboarding and compliance: Onboard new staff on Mitti (online training), Tanda (rosters and timesheets), and WhatsApp. Monitor Mitti training and WHS compliance and follow-up with staff.

• Recruitment: Screen resumes, schedule interviews, prepare employment offers, and follow up on onboarding documents.

• Rostering and timesheets: Maintain a 4-week rolling roster, updated every 2 weeks. Fill vacant shifts, communicate with staff, and approve timesheets in Tanda.

• Store monitoring: Check daily store and task checklist photos submitted by staff and follow up when submissions are missing.

• Records and documents: File digital employment documents and update policy documents.

• Ordering and suppliers: Place regular supplier orders, follow up with suppliers, and export purchase invoices from email to Hubdoc.

• Finance and admin: Prepare monthly wholesale invoices and manage community donation requests.

• Reporting: Prepare weekly sales reports covering targets vs. actual, top products, promotion performance vs. last week and last year, and individual team member sales targets.

About you

• Highly organized, reliable, and detail-oriented

• Coachable and eager to learn new systems; full training is provided

• Experience with Tanda, Hubdoc, or similar tools is a plus

• Strong written and spoken English

• Comfortable with computers, email, and spreadsheets (Excel or Google Sheets)

• Previous admin, HR, or VA experience is an advantage but not required

• Stable, high-speed internet connection at home, with a backup connection (e.g., mobile data) preferred

Benefits

• Full-time, permanent work-from-home role

• Paid training before you start with the client

• Government-mandated benefits and contributions

• Ongoing upskilling opportunities

• Schedule aligned with Australian business hours (details discussed at interview)

About us

Mploy Global Business Solutions is hiring a full-time Virtual Assistant to support one of our Australian clients, a retail business.