Virtual Assistant (Admin)

The Back Room Offshoring Inc.; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

The Back Room Offshoring Inc. is seeking a Business Support Assistant in the Philippines to help keep client cases moving. You will support coordinators by handling essential administrative tasks across the full client lifecycle, ensuring accuracy and timeliness.

You will set up bank confirmations, manage system setup, and input estimates, while maintaining confidentiality and adhering to procedures. Strong communication and MS Office skills are essential, and this role is based in the

Qualifications

• Experience in an administrative role, ideally within a regulated or professional services environment.
• Strong attention to detail and organizational skills, with the ability to manage multiple cases at once
• Clear written and verbal communication for requesting documentation or clarifying information with stakeholders/clients
• Comfortable handling confidential information and following strict procedures
• Proficient in Microsoft Office (Word, Excel, Outlook)

Responsibilities

• Set up, request, and proactively monitor bank confirmations, chasing outstanding responses
• Manage system and platform setup, including annual roll forward processes
• Input estimates into internal platforms, liaising directly with stakeholders to confirm accuracy

Skills

Attention to detail

Organizational skills

Written and verbal communication

Stakeholder management

Discretion with confidential info

Tools

Microsoft Office

Job description

About The Back Room

We exist to free our clients' time so they can focus on what they do best — growing their business. We deliver smart, efficient solutions that liberate teams from the everyday admin, and we hold ourselves to the same standard. Time is the ultimate currency, and we treat it like it.

About the Client
Our client is a UK-based accounting firm that provides high-quality accounting, compliance, and financial reporting services to a diverse portfolio of businesses across the UK. The firm is committed to delivering accurate, timely, and client-focused solutions while maintaining strong technical standards and compliance with UK accounting regulations. They foster a collaborative and supportive environment where team members are encouraged to develop their expertise in UK accounting and build long-term careers within the industry.

About the Team

The team supports co-ordinators who deliver direct service to manager groups across each service line. They work closely with [internal stakeholders / client-facing teams] to keep case work accurate, on time, and audit-ready.

As the team grows, we're looking for someone to take ownership of the administrative backbone that keeps cases moving.

The Role
The Business Support Assistant provides essential operational and administrative to support the full client lifecycle. The role supports our co-ordinators, who deliver direct support to the manager groups across each service line. This role will provide assistance to these co-ordinators, ensuring key tasks are delivered.

What You'll Do

• Set up, request, and proactively monitor bank confirmations, chasing outstanding responses

• Manage system and platform setup, including annual roll forward processes

• Input estimates into internal platforms, liaising directly with stakeholders to confirm accuracy

What We're Looking For

• Experience in an administrative role, ideally within a regulated or professional services environment

• Strong attention to detail and organizational skills, with the ability to manage multiple cases at once

• Clear written and verbal communication for requesting documentation or clarifying information with stakeholders/clients

• Comfortable handling confidential information and following strict procedures

• Proficient in Microsoft Office (Word, Excel, Outlook)

This role is open to Philippine citizens currently based in the Philippines.

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