Virtual Assistant - Non Voice

Outsourcey; Philippines; Remote; PHP 279,000 - 502,200; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Work with industry leaders

Job summary

A leading company in the Philippines, Outsourcey, is seeking a Virtual Assistant - Non Voice to support client management and administrative tasks. This role offers the opportunity to grow within a rapidly expanding BPO environment, focusing on enhancing customer relations and operational efficiency. Candidates should possess strong organizational skills and experience in customer service, with the chance to work alongside industry leaders.

Qualifications

• 1-2 years of customer service experience, strong administrative background.
• Proficiency in Microsoft Word and office software.
• Excellent written communication skills for B2B correspondence.

Responsibilities

• Assist with client onboarding and document processing.
• Manage client records within the HoneyBook CRM system.
• Handle all client communications via email efficiently.

Skills

Customer service experience

Organizational skills

Written communication

Proficiency in Microsoft Word

Tools

HoneyBook

CRM systems

Canva

Job description

About the job Virtual Assistant - Non Voice

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

• 1-2 years of customer service experience, with a strong background in administrative work.
• Proficiency in Microsoft Word and other office software.Experience using CRM systems, preferably HoneyBook.
• Strong organizational skills with a keen attention to detail.Excellent written communication skills, particularly for B2B email correspondence.
• Self-motivated and able to work independently.
• Familiarity with social media management or Canva would be a plus, though not required.

Core responsibilities:

• Client Intake Management: Assist with client onboarding by handling questionnaires, entering information into a CRM, and processing documents (invoices, contracts, etc).
• CRM Management: Efficiently manage and update client records, contracts, and invoices within the HoneyBook CRM system to ensure seamless operations.
• Email Communication: Handle all client communications via email, ensuring timely responses, clear information dissemination, and professional interaction.
• Pitching and Outreach: Prepare and send written emails for B2B opportunities, reaching out to potential clients ahead of events or services.
• Event Coordination Support: Provide administrative support to streamline event planning processes, including coordinating logistics and handling any event-related inquiries.
• Documentation and Reporting: Maintain and organize documentation, prepare reports, and ensure all event-related information is accurately recorded and accessible.

Benefits:Competitive salaryOpportunity to shape the HR function of a rapidly growing BPO.Work closely with a team of industry leaders who have successfully scaled BPOs in the past.Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!