Virtual Assistant

Archers Contact Solutions; Cavite City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading contact solutions provider in Cavite City is seeking a General Virtual Assistant responsible for handling administrative support and communication tasks. The ideal candidate will have excellent organizational skills, customer service experience, and proficiency in office software. This full-time position offers a monthly salary of Php20,000.00 - Php25,000.00 with a night shift schedule from Monday to Friday.

Qualifications

• Proven experience as a virtual assistant or in a related role.
• Strong organizational and time-management skills.
• Excellent English communication skills, both written and verbal.

Responsibilities

• Manage and organize emails, calendars, and appointments efficiently.
• Handle phone calls, emails, and other forms of communication professionally.
• Accurately input, update, and maintain data in spreadsheets and databases.
• Provide excellent customer service by managing inquiries and resolving issues.
• Assist in creating engaging content for social media platforms.

Skills

Organizational skills

Communication skills

Time-management

Customer service

Tools

Office software

Graphic design software

Digital marketing tools

Job description

We are seeking a highly skilled and experienced General Virtual Assistant. This role requires a proactive, detail-oriented professional capable of managing multiple tasks and priorities with efficiency and precision. The ideal candidate will have exceptional communication skills, a high level of organizational prowess, and the ability to work independently in a fast-paced environment.

Responsibilities:

• Administrative Support: Manage and organize emails, calendars, and appointments efficiently to ensure smooth daily operations. This includes scheduling meetings, setting reminders, organizing documents, and maintaining a clear workflow.
• Communication: Handle phone calls, emails, and other forms of communication professionally, acting as the first point of contact for clients, partners, or team members. Ensure messages are relayed promptly and follow-up actions are taken as necessary.
• Data Entry and Management: Accurately input, update, and maintain data in spreadsheets, databases, or other systems. Ensure data integrity by regularly auditing records, keeping information up-to-date, and producing reports as needed.
• Customer Service: Provide excellent customer service by managing inquiries, resolving issues, and offering support via phone, email, or chat. Ensure customers receive timely and accurate responses, aiming to enhance customer satisfaction.
• Social Media Management: Assist in creating engaging content for social media platforms and scheduling posts. Monitor social media channels, track the performance of and such.
• Additional Tasks: There may be other tasks assigned as needed, including but not limited to special projects, or other responsibilities that arise to support the team or company. Flexibility and adaptability are key to success in this role.

Job Details:

• Job Type: Full-time
• Pay: Php20,000.00 - Php25,000.00 per month
• Location: ON-SITE
• Schedule: 8 hour shift, Monday to Friday, Night shift

Requirements:

• Proven experience as a virtual assistant or in a related role.
• Strong organizational and time-management skills.
• Excellent English communication skills, both written and verbal.
• Knowledgeable in office software and basic graphic design and video editing.
• Knowledgeable in digital marketing tools is a plus, but not necessary.