VIP Guest Services Host – Premium Concierge

Solaireresort; Parañaque; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Complimentary F&B Vouchers

Room Stays

Limousine Services

Job summary

A premier entertainment venue in Metro Manila seeks a dedicated VIP Guest Service Associate to ensure exceptional service for VIP guests. Responsibilities include meeting guest needs, building relationships, and managing reservations. Candidates should possess strong customer service skills and a college-level education, with at least one year of experience in the casino industry being preferred. This role offers opportunities to enhance customer satisfaction and promote engagement through various services and perks.

Qualifications

• At least 1 year of guest service experience in the casino industry.
• Ability to build rapport with customers.
• Willingness to work in a fast-paced environment.

Responsibilities

• Ensure VIP guest needs are met on the floor.
• Build a strong network with customers.
• Anticipate and resolve customer needs and problems.

Skills

Customer service

Networking

Problem-solving

Multitasking

Education

College level education

Job description

A premier entertainment venue in Metro Manila seeks a dedicated VIP Guest Service Associate to ensure exceptional service for VIP guests. Responsibilities include meeting guest needs, building relationships, and managing reservations. Candidates should possess strong customer service skills and a college-level education, with at least one year of experience in the casino industry being preferred. This role offers opportunities to enhance customer satisfaction and promote engagement through various services and perks.