VIP Casino Host & Promotions Ambassador

Play Park Entertainment Inc.; Mandaue; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Solo Parent Leave

Vacation Leave

Job summary

A gaming and entertainment company in Mandaue is seeking a guest service representative to provide outstanding service at their membership desk and on the gaming floor. The ideal candidate should have at least 1-2 years of frontline customer service experience, preferably in hospitality or retail, and a senior high school diploma. Strong interpersonal skills and proficiency in MS Office are essential for engaging with guests and assisting in premium services. This role offers full-time employment with mandated benefits.

Qualifications

• 1-2+ years of frontline customer service experience in hospitality, retail, F&B, hotel, airline, or similar industries.
• Well-groomed with strong interpersonal skills.
• Proficient in MS Office and adaptable to CRM systems.

Responsibilities

• Deliver guest-centric service at the membership desk and gaming floor.
• Welcome guests and support loyalty and membership activities.
• Assist in the smooth execution of promotions and VIP services.

Skills

Frontline customer service experience

Interpersonal skills

Proficient in MS Office

Education

Senior High School diploma

Hospitality, Tourism, Business studies (preferred)

Job description

A gaming and entertainment company in Mandaue is seeking a guest service representative to provide outstanding service at their membership desk and on the gaming floor. The ideal candidate should have at least 1-2 years of frontline customer service experience, preferably in hospitality or retail, and a senior high school diploma. Strong interpersonal skills and proficiency in MS Office are essential for engaging with guests and assisting in premium services. This role offers full-time employment with mandated benefits.