VIP Guest Experience Concierge

Dragon Palace Group Corporation; Parañaque; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Professional development opportunities

Chance to become a permanent/regular employee

Job summary

A premier luxury resort is seeking confident and customer-focused individuals to provide exceptional service for VIP guests. Responsibilities include greeting guests, assisting with inquiries, and coordinating gaming arrangements. The ideal candidate will have a bachelor's degree in a relevant field and at least one year of experience in luxury hospitality or casino operations. This role offers opportunities for professional development and the possibility of becoming a regular employee.

Qualifications

• A minimum of 1 year of experience in casino operations, VIP services, or luxury hospitality.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Greet guests and VIP players warmly and professionally upon arrival.
• Assist guest queries and processes related to membership and gaming programs.
• Coordinate arrangements related to gaming activities and preferences.

Skills

Strong communication skills

Ability to engage professionally with clients

Charismatic and poised demeanor

Education

Bachelor’s degree in Hospitality Management, Marketing, Tourism, or related field

Job description

A premier luxury resort is seeking confident and customer-focused individuals to provide exceptional service for VIP guests. Responsibilities include greeting guests, assisting with inquiries, and coordinating gaming arrangements. The ideal candidate will have a bachelor's degree in a relevant field and at least one year of experience in luxury hospitality or casino operations. This role offers opportunities for professional development and the possibility of becoming a regular employee.