VIP Account Partner — High-Value Client Relations, PH
PlayTime Entertainment
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Job summary
PlayTime Entertainment in the Philippines is seeking a VIP Account Operations Specialist to manage a portfolio of VIP and high-value customers. You will focus on engagement, retention, and proactive service to protect and grow relationships.
Using customer data to identify opportunities and risks, you will collaborate with sales and support teams to deliver personalized experiences and measurable outcomes.
Qualifications
- 1–3 years VIP customer service or account management experience.
- Strong communication in English and Filipino.
- Deep understanding of local market culture.
Responsibilities
- Engage VIP customers and drive retention.
- Proactively identify opportunities and risks using customer data.
Skills
Job description
PlayTime Entertainment is seeking a VIP Account Operations Specialist in the Philippines to manage and grow a portfolio of VIP and high-value customers. You will focus on engagement, retention, and proactive service using customer data to identify opportunities and risks.
The role requires 1–3 years of VIP customer service or account management experience, strong communication in English and Filipino, and a deep understanding of local market culture.
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