Village Manager

Century Properties Management, Inc.; Batangas City; On-site; PHP 600,000 - 850,000; Full time

Job summary

Century Properties Management, Inc. is seeking a Village Manager for Nasugbu, Batangas. The role oversees daily village administration, maintenance of roads and facilities, and coordination with homeowners, vendors, and the HOA to ensure a well-run community.

The ideal candidate will have 3–5 years in property management, strong leadership, budgeting, and regulatory knowledge. On-site work with occasional emergencies and community events is expected.

Qualifications

• Bachelor's degree in Property Management or related field preferred.
• 3–5 years in property management or village administration.
• Experience supervising maintenance teams, security, and contractors.
• Budgeting, procurement, preventive maintenance, and homeowner relations.
• Strong administrative, organizational, and problem-solving skills.
• Proficiency with Microsoft Office and Google Workspace.

Responsibilities

• Oversee day-to-day village operations.
• Implement village policies and regulations.
• Maintain records, permits, contracts, and incident reports.
• Coordinate with homeowners, residents, contractors, and HOA.
• Supervise maintenance of roads, drainage, amenities and utilities.
• Prepare annual budgets and maintenance plans.
• Monitor security, safety, and incident reporting.
• Ensure compliance with laws and HOA guidelines.

Skills

Leadership

Administrative skills

Organizational skills

Communication

Problem-solving

Contractor management

Education

Bachelor's degree in Property Management or related field

Tools

Microsoft Office

Google Workspace

Job description

VILLAGE MANAGER

Horizontal Residential Development - Nasugbu, Batangas

1. Position Information

Position Title: Village Manager
Department: Village Administration / Property Management
Location: Nasugbu, Batangas, Philippines
Reports To: Property Owner, Developer, Board of Directors, or Homeowners' Association (HOA), as applicable
Employment Type: Full-time

2. Position Summary

The Village Manager is responsible for the overall administration, daily operations, maintenance, security coordination, and management of the horizontal residential development in Nasugbu, Batangas.

The position ensures that common areas, roads, drainage systems, landscaped spaces, amenities, utilities, and other shared facilities are properly maintained and operated. The Village Manager also coordinates with homeowners, residents, contractors, service providers, security personnel, and relevant local government offices to maintain a safe, orderly, clean, and well-managed residential community.

The successful candidate must demonstrate strong leadership, administrative, financial, and operational management skills, with the ability to oversee village personnel and contractors while maintaining professional relationships with residents and stakeholders.

3. Key Responsibilities

A. Village Operations and Administration

• Oversee the day-to-day operations of the residential village.

• Implement approved village policies, procedures, rules, and regulations.

• Ensure that administrative records, permits, contracts, incident reports, and other village documents are properly maintained.

• Monitor village operations and recommend improvements in efficiency, service quality, and cost management.

• Prepare regular operational reports for management, the developer, property owner, or HOA Board, as applicable.

• Ensure that village operations comply with applicable laws, local ordinances, and approved community regulations.

B. Property and Facilities Management

• Supervise the maintenance and upkeep of village roads, sidewalks, drainage systems, streetlights, landscaped areas, open spaces, gates, guardhouses, and common facilities.

• Develop and implement preventive maintenance schedules for village infrastructure and equipment.

• Inspect common areas regularly and ensure that defects, hazards, and maintenance concerns are addressed promptly.

• Coordinate repairs, renovations, and improvement projects with qualified contractors and service providers.

• Monitor the condition and operation of water systems, electrical facilities, pumps, sewage or wastewater systems, and other shared utilities, where applicable.

• Ensure that common areas remain clean, presentable, functional, and safe for residents and visitors.

C. Security and Safety Management

• Supervise and coordinate with the security agency regarding guard deployment, gate access control, visitor registration, patrols, and incident reporting.

• Ensure that security protocols are properly implemented and consistently enforced.

• Coordinate emergency preparedness, evacuation procedures, and response protocols for fire, medical emergencies, severe weather, flooding, and other incidents.

• Conduct periodic inspections of security facilities, perimeter fencing, access points, and other vulnerable areas.

• Coordinate with barangay officials, the Philippine National Police, the Bureau of Fire Protection, and other relevant authorities when necessary.

• Maintain an incident log and ensure timely investigation, documentation, and escalation of security and safety concerns.

D. Landscaping, Housekeeping, and Environmental Management

• Supervise landscaping, gardening, grass cutting, tree maintenance, and general housekeeping activities.

• Ensure proper waste collection, disposal, and cleanliness of common areas.

• Monitor pest control and other environmental maintenance programs.

• Ensure that drainage channels and waterways are regularly inspected and cleared, particularly during the rainy season.

• Implement measures to maintain the village's overall appearance, environmental quality, and landscape standards.

• Coordinate appropriate precautions for strong winds, heavy rainfall, and other weather conditions common to the Nasugbu area.

E. Homeowner and Community Relations

• Serve as the primary point of contact for homeowners and residents regarding village operations and common-area concerns.

• Receive, document, investigate, and resolve complaints and service requests in a timely and professional manner.

• Coordinate with the HOA Board, homeowners, and residents on community concerns, announcements, meetings, and approved activities.

• Ensure consistent and fair implementation of community rules and regulations.

• Monitor construction and renovation activities within individual lots to ensure compliance with approved plans, construction guidelines, and village regulations, subject to the applicable authority of the developer or HOA.

• Promote a respectful, orderly, and cooperative residential environment.

F. Financial and Budget Management

• Prepare annual operating budgets and maintenance plans for review and approval by the appropriate authority.

• Monitor operating expenses, utility costs, contractor payments, and maintenance expenditures against the approved budget.

• Review invoices, purchase requests, work orders, and service contracts before endorsing them for approval.

• Monitor the collection and recording of association dues, assessments, or other charges if specifically delegated and authorized.

• Maintain accurate financial and administrative records and coordinate with the accounting team or external bookkeeper.

• Recommend cost-saving measures without compromising security, maintenance standards, or service quality.

• Ensure that expenditures and procurement activities comply with established approval limits and internal controls.

G. Personnel and Contractor Management

• Supervise village administrative staff, maintenance personnel, housekeeping teams, gardeners, and other assigned employees.

• Coordinate the performance of contracted security guards, maintenance providers, and other third-party service providers.

• Prepare work schedules, assign responsibilities, monitor attendance, and evaluate staff performance.

• Ensure that personnel follow established operating procedures, safety standards, and service expectations.

• Review contractor performance, work quality, response times, and compliance with contractual obligations.

• Recommend staff training, disciplinary action, or process improvements when necessary, subject to company or HOA policies.

H. Regulatory Compliance and Stakeholder Coordination

• Coordinate with the Municipal Government of Nasugbu, barangay officials, utility providers, and other relevant agencies concerning village operations.

• Monitor the status of applicable permits, inspections, and regulatory requirements for common facilities.

• Maintain records of maintenance activities, safety inspections, incidents, contracts, and official correspondence.

• Support compliance with applicable environmental, sanitation, occupational safety, data privacy, and other relevant legal requirements.

• Coordinate with the developer, HOA Board, property owner, or other authorized representatives on operational matters and compliance concerns.

I. Reporting and Performance Monitoring

• Submit regular reports covering village operations, maintenance activities, security incidents, homeowner complaints, expenses, and outstanding issues.

• Prepare monthly operational summaries and recommend corrective actions where necessary.

• Maintain a tracker of maintenance requests, pending repairs, contractor deliverables, and recurring operational concerns.

• Monitor key performance indicators relating to cleanliness, security, maintenance response times, budget performance, and resident satisfaction.

• Immediately elevate major incidents, significant expenditures, safety hazards, and matters requiring management approval.

4. Qualifications and Requirements

Education

• Bachelor's degree in Property Management, Business Administration, Management, Engineering, Hospitality Management, or a related field is preferred.

Work Experience

• At least three (3) to five (5) years of relevant experience in property management, village administration, facilities management, residential estate operations, or a similar role.

• Experience managing a residential subdivision, private village, resort residential community, or horizontal development is an advantage.

• Experience supervising maintenance teams, security agencies, contractors, and administrative personnel is preferred.

• Familiarity with budgeting, procurement, preventive maintenance, and homeowner relations is desirable.

Technical and Professional Competencies

• Strong administrative, organizational, and problem-solving skills.

• Knowledge of building and grounds maintenance, basic utilities, landscaping, and security operations.

• Ability to prepare budgets, operational reports, maintenance schedules, and incident reports.

• Good communication, negotiation, and conflict-resolution skills.

• Ability to manage contractors, personnel, and multiple operational priorities.

• Familiarity with Microsoft Office, Google Workspace, and property management or record-keeping systems.

• Knowledge of applicable Philippine laws, local ordinances, and HOA or subdivision governance requirements.

Personal Attributes

• Trustworthy, accountable, and professional.

• Proactive and solutions-oriented.

• Firm but fair in enforcing village rules.

• Customer-service oriented and responsive to residents' concerns.

• Capable of working independently and making sound operational decisions.

• Willing to work on-site in Nasugbu, Batangas, and respond to urgent operational concerns when required.

5. Key Performance Indicators (KPIs)

The Village Manager's performance may be evaluated based on the following:

1. Village cleanliness and appearance: Consistent upkeep of roads, landscaped areas, common spaces, and amenities.

2. Preventive maintenance compliance: Completion of scheduled inspections and maintenance activities.

3. Security and safety: Timely incident reporting, effective implementation of security protocols, and completion of corrective actions.

4. Response to homeowner concerns: Timeliness of acknowledgment, resolution, and follow-up on complaints and service requests.

5. Budget management: Adherence to the approved operating budget and proper documentation of expenditures.

6. Contractor performance: Compliance with service standards, work schedules, quality requirements, and contractual obligations.

7. Regulatory compliance: Timely completion of applicable inspections, permits, documentation, and required corrective measures.

8. Reporting and documentation: Accuracy and timeliness of required operational and financial reports.

9. Staff performance: Effective supervision, productivity, attendance, and compliance with operating procedures.

10. Resident satisfaction: Improvement in service quality and overall community experience.

6. Authority and Decision-Making

The Village Manager may direct routine village operations, assign work to authorized personnel, conduct inspections, coordinate emergency responses, and recommend maintenance or operational improvements within the approved budget and delegated authority.

Major expenditures, capital improvements, contract awards, changes to village policies, enforcement actions requiring formal approval, and other matters outside delegated authority must be referred to the developer, property owner, HOA Board, or designated approving officer, as applicable.

7. Working Conditions

• Primarily site-based at the residential development in Nasugbu, Batangas.

• Regular coordination with homeowners, contractors, service providers, and local government representatives.

• Occasional work outside normal office hours may be required for emergencies, scheduled maintenance, or important community activities.

• Periodic outdoor inspections of roads, facilities, landscaped areas, and other village infrastructure are required.